On June 6, 2022, Colorado Governor Jared S. Polis passed HB22-1137 into law, which deals with “Homeowners’ Association Board Accountability and Transparency”. These new laws which go into effect on August 9, 2022, aim to protect homeowners and increase transparency in the association. This post covers the new requirements to communicate “a unit owner’s delinquency […]
The Community Association Institute (CAI) recently announced the first-ever International Community Association Manager Day, which takes place today, June 13th! We’re sharing the stories and experiences of our biggest users in the field to celebrate it! What is International Community Association Manager Day? International Community Association Manager Day is dedicated to celebrating community association managers […]
Greetings! This month’s release includes important quality of life enhancements and also a few bug fixes to give our clients a better user experience. Enhancements Improvements to the User Experience: Knowledge Base Search We have improved the usability of the knowledge base so that it is easier to clear keyword searches. Add Occupant We’ve improved […]
In today’s digital landscape, there is no shortage of tools to keep your residents informed. With emerging communication tools such as text messaging and resident portals, is email still worthwhile for your HOA? In this post, you’ll learn about the power of email and 10 ways to use it in your community. Why email is […]
Good communication is the foundation of any community’s success. When you communicate regularly and effectively with residents, you can keep them informed, safe, and invested in the community they call home. Effective communication between board members and managers keeps everyone organized, improves efficiency, and reduces costs for the community. Technology plays an important part in […]
Greetings! This month, we’re bringing some imporant ticket enhancements to our clients! Enhancements 1) Remove Attachments in Tickets You can now remove attachments from any work order, activity log, architectural change request, support, rule violations, or task management ticket. This is helpful in scenarios when an incorrect file may have been added or if the […]
Do you often ask a fellow community manager if they sent out a message about an upcoming event yet? Do you often struggle to find a message about maintenance you sent out months ago? Or, is it challenging to figure out which residents are not receiving your messages or not opening them, and why? Managers […]
A good HOA communication strategy enables you to run operations more smoothly, reduce costs, and increase resident satisfaction. By contrast, the lack of a communications strategy or an unclear strategy can result in lost efficiency and increased costs for your community. When creating a budget for your HOA communication strategy, it’s important to identify what […]
Communication is vital to a community’s success. It enables boards and managers to operate the community more efficiently and increase transparency with residents. However, boards and managers often struggle with keeping residents informed in an ever-changing world. Which HOA communication tools can you use to meet your resident’s expectations? How do you choose the right […]
Communication is a vital part of managing a community, but it is oftentimes challenging and time-consuming. When sending out messages or notices to your community it’s important to ask questions, such as: How effective are your current communication tools in saving you and your staff time? Is your communication tool flexible enough to meet each […]
