2021 was a challenging year as managers worked tirelessly on customer retention and safe reopening of offices and community amenities. As we approach 2022, now is a great time for your HOA management company to set clear goals for the upcoming year. In this article, we’ll share 4 important goals to help your management company […]
Greetings! We are back this month with some quality of life enhancements for our newest PDF Letter Generation feature, as well as other communication and support ticket features! Enhancements PDF letter generation update Last month, we introduced a new feature where managers can generate PDF letters to mail to their community. In this month’s release, […]
As you get ready for your annual board meeting, you know that improving resident attendance to reach quorum is critical. But reaching a quorum can be challenging, and definitely doesn’t happen overnight. It takes effort over time to interest and engage residents. Transparent communication and giving them more ways to be involved are essential. In […]
New Features Physical mailing is now available for all integrations! Last month, we introduced the first look of our new Physical Mailing feature for Jenark and nonintegrated clients. We’re excited to announce that the new Physical Mailing feature is now available for all of our accounting integrations – VMS, Asyst, C3, Caliber, QuickBooks Online, TOPS, […]
As a board member or a community manager, you hold regular HOA board meetings on a monthly and annual basis to discuss important community issues, make decisions, and communicate those decisions to residents. Successful board meetings are critical to smooth community operations, reducing costs, and increasing resident satisfaction. However, many board meetings are plagued by […]
Greetings, We’re back with our quarterly feature wrap-up series where we share the new features we’ve released in the past three months! Some updates are brand new features that improve your operations and customer service, while others are quality of life enhancements to make running your communities more enjoyable! Without further ado, let’s get started! […]
New Features Improved workflow for Communications and a brand new look! We’ve redesigned the Send Announcement and Send Message pages to improve workflow, remove distractions, and save time. These features still function the same way but with some new quality of life improvements. Here’s how the new changes will make sending announcements and messages easier: […]
Community associations are constantly growing, with more residents desiring a sense of community and shared responsibility. Communication with residents is critical to ensure a community runs smoothly and improves the resident experience. Residents expect to receive information about HOA dues, meetings, events, policies, maintenance, emergencies, and other important community information at the tip of their […]
As a community manager or board member creating a budget for the upcoming year, you know that saving money without compromising on operations and resident experience is key. HOA software can save in many areas of a community’s budget. With the right software, you can reduce administrative costs, hidden expenses, unexpected costs, and even reduce […]
As a community manager or board member, you’re just beginning to create a budget to plan expenses for the community next year. However, creating a budget that saves money for your community can be a challenging job. You have to take into account how to forecast expenses for utilities, insurance, vendors, reserves, maintenance, legal fees, […]
