Are you spending a lot of time and money to print and mail notices to residents, update your operational procedures binder, or work on multiple systems to complete different tasks? If you answered yes to any of these questions, then inefficient processes or systems might be slowing you down. Every HOA management company wants to […]
Greetings everyone, This month, we have a brand new feature we’re excited to share, along with integration updates and enhancements for better user experience and accessibility. New Feature Manager Dashboard In January, we released a dashboard for residents and board members. This month, we’re excited to announce that we’ve released a brand new dashboard for […]
One of the most important responsibilities for any property manager is to communicate with their tenants. In the long-term, communicating frequently with tenants will enable many benefits for the property manager. Keeping communication at the center of the customer service strategy helps managers to better understand and cater to their tenant’s needs while tenants will […]
QuickBooks, an Intuit company, is a leading accounting platform that is used by over 7 million customers nationwide*. Many growing property management companies serving multifamily markets use QuickBooks to develop budgets, pay vendors, and manage company finances. Pilera is a property management software that integrates with the QuickBooks Online version. For multifamily businesses using QuickBooks […]
Property management companies have a constant goal to improve their competitive position while managing everyday operations. While working to achieve those goals, property managers may face several challenges: delivering top-notch customer service, managing regular and unexpected maintenance, and improving staff efficiency. Cloud-based technology systems where features integrate well with each other can help property managers […]
As many communities begin to budget for the upcoming year, choosing new technology that checks all the right boxes can be overwhelming. For many HOA management companies that are re-evaluating their current processes or technology to make a bigger impact with their communities have many goals to consider. Essential goals such as keeping management teams […]
Greetings, We’re back with a half-year roundup post of the new features and major enhancements we released in Pilera’s community management software. In this blog post, you’ll learn about new updates in Pilera from January to June of this year and how you can start leveraging some of our new functionality for your communities. […]
Greetings, In this month’s release, we’re back with some enhancements to unit details, message center, and more. Enhancements: We have updated our security protocols in the Pilera app this month. The list of work orders in the Unit Detail View now displays the ticket ID. Additionally, managers can now edit any completed work order tickets […]
As a community or property manager, you have varied responsibilities to successfully manage work order requests. You are tasked with maintaining operational efficiency – making sure that work orders are completed on time, that staff members aren’t overloaded, and residents are satisfied with the work done. On a higher level, you’re also tasked with delivering […]
Greetings, This month, we’re excited to announce a new feature that has come highly requested from our clients, Portfolio Announcements. Read on to learn more about the new feature and other updates from this month’s release. New Features Portfolio Announcement The Send Announcement feature in Pilera is one of the most liked features by our […]