With information being readily available on the web, residents expect to obtain answers to their questions quickly. According to Hubspot, at least 5.8 billion searches are conducted per day and each person performs 3-4 searches every day. With more individuals relying on digital platforms to get instant answers, it’s become crucial to develop a knowledge […]
Greetings, We’re starting a brand new blog series to give our readers a recap of the updates to our community and property management platform in the last quarter. July through September of this year was packed with many new features and enhancements. As a fun fact, we released a total of 101 updates to our […]
Greetings, Last month, we released a new product called Board Task Management where board members and managers can assign tasks to each other, set follow-up dates for when tasks need to be completed, and gain insights on work being done through powerful reports and dashboards. We are offering a free trial of Task Management for […]
The property management landscape is becoming more competitive with new players entering an already saturated market and companies struggling to gain new business. To maintain a sustainable business model and generate revenue, it’s important for management companies to focus on finding fresh new leads that are in need of the service you provide. In this […]
Every community has unique needs that are defined by the way it operates, governing documents, association rules, landscape, the type of resident requests that come in, and other factors. Managers who oversee a portfolio of residential communities are tasked with handling a large volume of information and requests, that differ from one community to another. […]
We’re thrilled to announce that we’ve just released a brand new product to the Pilera’s community management suite – board and staff task management for HOA communities! This new feature will allow board members and managers/staff to collaborate from start to end on a variety of association action items from financial and budget preparation to […]
Greetings, We’re back this month with 2 big new features and several enhancements that we’re thrilled to share with you! First up is our new Board & Task Management feature, which will help boards and managers collaborate on responsibilities to build better communities. Next, we have new roles that will give managers more granularity in […]
Implementing a growth strategy to further your apartment, HOA, or condo management business goals is necessary for long-term survival. According to the Small Business Association, more than 30% of new businesses fail within the first two years and 50% fail within 5 years with only 25% surviving after 15 years. One of the biggest reasons […]
Greetings, This month we are back with some enhancements to our community and property management platform within activity logs, custom categories, document library, and more. Let’s dive in! Enhancements: 1) Custom categories In the July 16th release, we introduced a new feature where managers can create their own custom categories for tickets. Managers can now […]
In July 2019, we released brand new functionality where managers can upload documents to a unit or specific resident account. This gives managers the ability to store documents for internal use or to share them with residents, and in turn, have residents share documents with management. In this month’s edition of the Manager Toolkit series […]