Increasing resident engagement is one of the most important functions in community management, yet one of the most challenging. To empower our clients in bringing more engagement to their community and building relationships with new potential communities, we’ve released a new feature called the resident and board member dashboard. What is the new resident and […]
Greetings, We have two new exciting updates as we’ve entered in the new year and decade. These two new features are designed to enhance the resident experience in their community portal. Read on to learn more about these updates and some enhancements and fixes to Pilera’s community management platform this month. New Features Resident Dashboard […]
Serving as a board member for an HOA can often be challenging as they volunteer their time and effort in making the community enjoyable for residents. A board member’s duties entail planning the community budget, obtaining a reserve funds analysis, hiring the right vendors, and working with residents on their home improvement project requests. With […]
Are you wanting to strengthen your competitive position in the property management market or improve staffing decisions internally? Well, now in Pilera, management executives will be able to do all this and more with our new Ticket Analytics Reports! Insights from these reports can facilitate decisions on daily operations, customer retention, and new customer acquisition […]
Greetings everyone! In this month’s release, we’re excited to announce a brand new report that will provide high-level analytics on various management operations. We’ve also released several enhancements from Architectural Change Requests to the Event Calendar. Without further ado, let’s dive into the updates! New Features: Ticket Analytics Report The new ticket report provides high-level […]
The success of an HOA community relies on elected board members and their appointed management company to work together in carrying out decisions that are in the best interest of residents – from facilitating their use of community resources to maintaining or increasing their property values. Oftentimes, in performing these duties, community managers and board […]
As we continue to weather the snow during the winter season, it is important to stay in touch with your residents. Letting your residents know about mandatory car removals for snowplows, blocked areas or streets, or emergency evacuations is critical to maintaining the safety of the neighborhood during inclimate weather. In this month’s manager toolkit, […]
We’re excited to introduce Communication +, a new product that joins Pilera’s suite of management platforms for single-family HOA’s, condominiums, and apartments. Through the Communication + product, managers now have a variety of ways to convey their messages to residents with confidence and at an affordable rate. What is the difference between Communication and Communication+? […]
A successful community relies heavily on the communication between board members and the community managers that carry out operations on their behalf. Managers and board members work together to solicit vendor bids, draft budgets and reserves, and handle owner correspondences. With so many tasks to work on, they need an easy way to organize them […]
Greetings everyone, We’re back this month with a load of updates, including two new features! Architecture Change Request is a new functionality in this release, which has been highly requested by our clients and will be join our HOA+ product. We’ve also developed a new calendar system within Pilera, so you don’t have to embed […]