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Introducing Pilera’s new partnership with RFP Plus!

Greetings!  Pilera is thrilled to announce a new partnership with RFP Plus, a collaborative request for proposal software that helps community managers and board members streamline their RFPs!  RFP Plus centralizes all of your request for proposal activities, communications with vendors, and documents in one place, making data retention simple.  Our main aim with this […]

April 18, 2023 – New Message Inbox & Ticket Messages

Greetings, we’re back again this month with some exciting brand-new updates to our communication and ticketing system! Message Inbox Do you often spend a lot of time searching through your emails for a resident or vendor’s response?  With our newly released Message Inbox, you can find email responses in just seconds!  The new Message Inbox […]

April 2023: Select Ticket Attachments & Track History!

Greetings!  Welcome back to the latest edition of our release notes where we share what’s new in Pilera!  In this month’s release, we are excited to share some new enhancements that are sure to simplify your client service ticketing workflow.  Let’s get started!  Ticketing Enhancements 1) Select attachments to email staff, vendors, or residents You […]

4 Ways to Meet HOA Board Member Expectations

Are board members truly satisfied with the level of service provided by your HOA management company? Over the past few years, the expectations of board members have changed drastically. As an HOA management company, the opinion and expectations of the board members should be of high importance to you. In this article, you’ll learn about […]

February 2023: Vendor staff triaging, bulk ticket creation & more!

This month, we’re excited to introduce many new improvements to your maintenance workflow!  These new updates empower you to improve communication with your vendors and gain more insight into the work your vendor assignees are doing.    Work Orders & Vendor Workflow Enhancements 1) More granular vendor assignments & communication Our clients love the ease […]

How to start an HOA management company

Are you ready to start a business in an exciting industry? If yes, then being a homeowner association manager is the perfect place for you to start. By starting your own HOA property management company, you can help a community thrive beyond its imagination while earning a comfortable lifestyle for yourself as well. It doesn’t […]

Video Interview: How Pilera Helped Imagineers Communicate During a Fire

Pilera Founder & CEO Ashish Patel interviewed Karl Kuegler, Director of Community Association Services, at Imagineers Property Management to learn how they managed the 19-month process of rebuilding after the Stonewood Condominium fire. Watch Video: Pilera & Imagineers Interview Transcript [00:00:00] Ashish Patel: Hello, I’m Ashish Patel, the CEO of Pilera Software. Today we are […]

2022 Year In Review: Discussion Board & Ticket Enhancements

Greetings and welcome to our 2022 Year in Review!  In this blog post, we’re reflecting on the improvements we’ve made to our property management software and our roadmap for 2023.  As an active software development company, we’re constantly releasing new enhancements and features to simplify our clients’ work every day.   Our clients’ feedback largely […]

New Website Law Impacting Wisconsin Condo Associations

Can your residents easily access important community information such as vendor contracts or financial statements?  Soon, condominium associations managing over 100 units in Wisconsin will be required to provide residents with a password-protected website.  This new website requirement is part of the amendments to the Condominium Ownership Act (Wisconsin 703.20) which goes into effect on […]

Introducing New Postal Mailing Integration with EverView!

As we begin the new year, we’re excited to bring you a new way to communicate with your community!  In this month’s release, we’ll share details about our new Postal Mailing Integration with EverView (formerly Optimal/South Data).   Postal Mailing Integration with EverView Earlier, we introduced a PDF letter generation feature enabling you to create and […]