A successful community relies heavily on the communication between board members and the community managers that carry out operations on their behalf. Managers and board members work together to solicit vendor bids, draft budgets and reserves, and handle owner correspondences. With so many tasks to work on, they need an easy way to organize them […]
Greetings everyone, We’re back this month with a load of updates, including two new features! Architecture Change Request is a new functionality in this release, which has been highly requested by our clients and will be join our HOA+ product. We’ve also developed a new calendar system within Pilera, so you don’t have to embed […]
As you gear up for year-end meetings and community celebrations, you’re keeping busy with the event details and ensuring that residents are notified in a timely manner. This month, we’re excited to share that managing your calendar of events and informing residents has become easier than ever! Releasing on November 12th, Pilera’s newly revamped event […]
HOA managers have a wide array of responsibilities all aimed at creating better community experiences for their residents, and one such goal is to help residents maintain or increase property value. To enable our HOA clients to help residents in improving their property, our team has been hard at work to develop new functionality. We’re […]
Turning prospective HOA and condo associations into clients can be overwhelming and post a challenge for management companies. With the property management market becoming more consolidated and saturated with many players, small and mid-sized management companies are finding it difficult to compete. Many management companies who have lost out on associations learned that upon asking […]
With information being readily available on the web, residents expect to obtain answers to their questions quickly. According to Hubspot, at least 5.8 billion searches are conducted per day and each person performs 3-4 searches every day. With more individuals relying on digital platforms to get instant answers, it’s become crucial to develop a knowledge […]
Greetings, We’re starting a brand new blog series to give our readers a recap of the updates to our community and property management platform in the last quarter. July through September of this year was packed with many new features and enhancements. As a fun fact, we released a total of 101 updates to our […]
Greetings, Last month, we released a new product called Board Task Management where board members and managers can assign tasks to each other, set follow-up dates for when tasks need to be completed, and gain insights on work being done through powerful reports and dashboards. We are offering a free trial of Task Management for […]
The property management landscape is becoming more competitive with new players entering an already saturated market and companies struggling to gain new business. To maintain a sustainable business model and generate revenue, it’s important for management companies to focus on finding fresh new leads that are in need of the service you provide. In this […]
Every community has unique needs that are defined by the way it operates, governing documents, association rules, landscape, the type of resident requests that come in, and other factors. Managers who oversee a portfolio of residential communities are tasked with handling a large volume of information and requests, that differ from one community to another. […]