Entries by

November 18, 2020: New visitor management and enhancement to portfolio announcements

Greetings everyone! This month, we’re back with new updates to our property management software platform. In this release, you’ll learn more about our new visitor management system feature. We’ve also made enhancements to ticket comments, portfolio announcements, and more. Without further ado, let’s get started! New Feature Visitor Management System Did you miss our announcement […]

New: Easily Track Guests with Pilera’s New Visitor Management System

As a property manager, front desk staff, or security personnel for gated communities or apartments, ensuring the safety of your premises for your employees, contractors, residents, and guests is the top priority.  At Pilera we’re thrilled to announce a new Visitor Management System that will make it easy for you to track alternate contacts/guests in […]

New in Pilera: October 13, 2020 Release Notes – New Integration with Asyst & Work Order Alerts

Greetings, This month we’re back with updates on our new accounting integration with Asyst as well as a new work order enhancement that will improve internal productivity and communication with your residents! Without further ado, let’s talk about these new updates! New Feature Asyst Integration Pilera is excited to announce our new integration with Asyst’s […]

6 Ways to Save Your HOA Management Company Money with Pilera

Are you spending a lot of time and money to print and mail notices to residents, update your operational procedures binder, or work on multiple systems to complete different tasks?  If you answered yes to any of these questions, then inefficient processes or systems might be slowing you down.  Every HOA management company wants to […]

September 15, 2020 Release Notes: New Manager Dashboard & Accounting/Online Payment Integration Updates

Greetings everyone! In this month’s release update, you’ll learn about our brand new manager dashboard, as well as accounting integration and online payment integration updates. New Feature Manager Dashboard In January, we released a dashboard for residents and board members.  This month, we’re excited to announce that we’ve released a brand new manager dashboard!  It’s […]

Why Property Managers Need to Communicate with Tenants

One of the most important responsibilities for any property manager is to communicate with their tenants.  In the long-term, communicating frequently with tenants will enable many benefits for the property manager.  Keeping communication at the center of the customer service strategy helps managers to better understand and cater to their tenant’s needs while tenants will […]

QuickBooks Online & Pilera’s Property Management Software Integration

QuickBooks, an Intuit company, is a leading accounting platform that is used by over 7 million customers nationwide*.  Many growing property management companies serving multifamily markets use QuickBooks to develop budgets, pay vendors, and manage company finances.  Pilera is a property management software that integrates with the QuickBooks Online version.  For multifamily businesses using QuickBooks […]

3 Property Management Challenges You Can Turn into Successes with Technology

Property management companies have a constant goal to improve their competitive position while managing everyday operations.  While working to achieve those goals, property managers may face several challenges: delivering top-notch customer service, managing regular and unexpected maintenance, and improving staff efficiency.  Cloud-based technology systems where features integrate well with each other can help property managers […]

Researching a new HOA Management Software? Consider These Top 7 Criteria

As many communities begin to budget for the upcoming year, choosing new technology that checks all the right boxes can be overwhelming.  For many HOA management companies that are re-evaluating their current processes or technology to make a bigger impact with their communities have many goals to consider.  Essential goals such as keeping management teams […]