Online forms are a relatively simple and paperless method of gaining insight into your residential management operations. A well-designed form has immense value if it has purpose, the target audience in mind, and is aligned with company objectives. In this blog article, we discuss four reasons why you as a community manager should make the […]
Creating a powerful, search engine-like knowledge base answers relevant questions for your community residents requires investment in time and resources. Therefore, we present a guide that will give your community association management company a head-start in creating a knowledge base to keep your residents informed of policies and procedures. By keeping residents informed and engaged, […]
Have you received phone calls to your office from residents constantly asking about the community’s guest policies? Or, how to obtain another parking sticker? Reading long, traditional documents may be too difficult or time-consuming compared to the ease of calling the management company. What if you were to gather all the questions and add answers […]
As we wrap up June, we take a look at the latest trends impacting the residential management industry. Do you manage apartments, condos, or HOA communities? Here are the trends and news that will have a strong effect on your management strategy. Keep in touch with the latest updates so that you will be well […]
Managing communities comes with the great responsibility of organizing work orders that come your way. Your ability to keep detailed records and communicate with your community members in a timely manner makes a big difference in maintaining a happy, clean, and safe environment. In our last blog post, we highlighted five best practices to streamline […]
The indoor and outdoor environments of residential communities must be maintained on a regular basis to provide a comfortable living experience for your residents, maintain a safe and clean environment on your premises for everyone, be in compliance with regulations, and enhance brand integrity of your community management. To deliver on those goals, it is […]
One increasingly valuable way to organize your communication streams is to invest in software to implement all aspects of your community’s communications plan. In Part 1 of the communication series, we talked about effective methods for creating a communications plan. We highlighted the journey of Jackie, a manager of a community management company. Here, we […]
Communication is an incredibly essential part of any business. When it comes to managing your residential community, you’ll most likely agree that it is a core part of your operations. Whether you are managing a condo, HOA, or multi-family, you’ll want to integrate a strong communications process in every key aspect of your business so […]
