Analytics Short Guide

Ticket Analytics for the Community Management Industry

For a community management company, understanding performance across the portfolio is essential to growth and committing to a high-standard of customer service.  The new ticket analytics report in Pilera provides management with insights to make well-informed decisions that benefit them and their clients.

What you’ll walk away with in this report:

  • An understanding of how to use the Ticket Analytics report to support critical business decisions.
  • Step-by-step instructions on how to better visualize your data.
  • A sample worksheet for you to work with.