The most powerful customer service and
communication tool for community management

SMS

Phone

Email

No one offers more ways to
manage your communities

Community Management Solution

Web Portals

Community Web Site

Mobile

Integra

 

Powerful accounting integration

1 million messages sent a year!

Welcome to Pilera!

Pilera is your all-in-one online communication and customer service  management solution. Using Pilera’s cloud-based web portals and community websites, all of your property management tasks are readily accessible in one convenient place.  Managing residential communities has never been easier. We help send over 3 million messages a year!

How Pilera can help you!

What’s New

Pilera Updates - July 2017

New in Pilera: Release Notes

Happy Friday Pilera Customers, We hope you are all having…
An image of two individuals working together and sharing knowledge. Credit: Pexels. Quote Credit: QuoteSpeak

Top 50 Questions for Your CAM Knowledge Base

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Creating a powerful, search engine-like knowledge base answers…
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7 Tips to Create a Powerful Knowledge Base for Your Residential Community

Have you received phone calls to your office from residents constantly…
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The Value of a Work Order Management Software for Your Team

Managing residential communities comes with the great responsibility…
Maintenance Team (Credit Pexels)

5 Best Practices to Enhance Your Work Order Lifecycle

The indoor and outdoor environments of residential communities…
Communications

5 Ways a Communications Software Can Benefit Your Community Management Company

One increasingly valuable way to organize your communication…

What Can Pilera Do for You?

Improve Customer Service

By keeping community members informed, your community managers will spend less of their time answering the phone and more time on customer service.

Streamline Operations

Pilera consolidates all community communication and management tasks in one place: automate messaging, work orders, rule violations, document sharing, and more.

Enrich Residential Living Experience

Keep your community engaged and connected with Pilera’s instant two-way communication and rich web portals products and community web sites.


Why Pilera?

Pilera is best-in-class communication technology and accounting system integration. We give your community managers the tools to succeed all for one low cost.

Mobile Friendly Property Management Solutions

Better Communication

Whether you blast an entire community or message a resident one-on-one, Pilera’s complete communication suite includes automated SMS text messaging, voice calls, and customized email tailored to your needs.  A searchable archive and delivery confirmation on each message helps ensure residents stay connected. No competing product offers you more in one platform.

Property Management Accounting Integration

Accounting Integration

Pilera has taken the time to build the most robust integration available with association accounting products. Pilera connects directly to 7 accounting providers to ensure your data is kept in sync. Residents can access ledger and balance information 24 hours a day and take care of payments right online.

Money saving for your condos

All-in-One Low Price

The best all-around communication and community management solution available is Pilera. A quick call to us today will help you understand why. We are proud to offer the best overall value of any competing product in the industry.  

Starting as low as 5ȼ  per unit.


Explore Pilera’s Features and learn how your communities can benefit.

Products and Solutions

Pilera products provide the easiest, most comprehensive data management capability available to property managers, leasing agents, boards of directors, maintenance staff, and back-office personnel. Owners and tenants will find it easy to stay connected to their community.

Property Management Software on your laptop

Web Portals

Pilera offers an easy to use web portal for community managers and residents. The best part? You can access it from anywhere and your data is secured in the cloud.

Community Websites for Property Management

Websites

With Pilera EasySite, you can provide your communities and company with a professionally designed website without any technical skills required. Pilera EasySite seamlessly integrates with community data.
Learn More

Property Management Application on your smart phone!

Mobile

Stay connected on the go with access to resident and vehicle information with Pilera mobile. Create work orders and rule violations right from your smart phone.


First Class Accounting Integration

Our accounting and financial integration with the industry’s most popular association products out-rivals any of our competitors. Contact us for a complete demo of our integration features.


Explore Pilera’s Features and learn how your communities can benefit.

Check Out What Our Customers Have to Say

You don’t have to take our word for it. We’ll let our customers do the talking.

Elizabeth Caswell Dyer

“Pilera’s user friendly, ‘click and go’ mentality allows our homeowners to read their financials, review association documents and place work orders.  The capabilities of the system such as SMS Text Messages, clear and understandable phone messages and emails allows Sopra Communities to be quick and agile in communications to our Associations members”.

Elizabeth Caswell DyerSopra Communities

David Phifer

“ACCU, Inc. was faced with a tough decision regarding the future of our websites. The provider we had was quickly becoming outdated and our customers were looking for more competitive products. Our biggest concern was that the transition of websites would “touch” each of our customers, and if not done correctly could cause potential problems for our company. The Pilera management team was so familiar with the transition process, they helped coach our committee and company on best practice and what decisions to make. The roll out of Pilera was seamless.”

David PhiferPresident ACCU, INC

Michael DeFruscio

“The staff at Pilera is extremely helpful and supportive. Requests are handled immediately and system design recommendations are considered seriously and implemented shortly thereafter. Based on my experiences, I recommend Pilera as your technology partner.”

Michael DeFruscioAssetPro Management

Not enough proof? See more testimonials.