Side view of female manager assisting her staffs in a call center.

4 Must-Do’s for Powering Your Client Services Team

The client service team is at the heart of your HOA or Condo…

New in Pilera: February 12, 2019 Release Notes

Greetings, We're back again with another set of exciting updates…

4 Reasons You’re Not Succeeding as a Community Manager

A community association manager juggles many responsibilities…
Customer support staff.

7 Tools in Pilera to Create an Efficient & Rewarding Customer Support Process

As a support manager or staff member, you wear many hats in ensuring…
Professional maintenance crew

Streamlining HOA & Condo Maintenance Projects through Pilera's Maintenance Tools

Tracking the progress of maintenance projects and service requests…
One employee training another.

6 Steps to Onboard A New Employee to Pilera's Manager Portal

An effective onboarding strategy is critical to the success of…
2018 Pilera Annual Review

2018 Pilera Annual Report

2018 was a great year for Pilera, as our development team was…
January 22, 2019 release notes

New in Pilera: January 22, 2019 Release Notes

Greetings, We hope everyone is having a wonderful start to…
December 18, 2018 release notes

New in Pilera: December 18, 2018 Release Notes

Greetings, We wish you a Happy Holidays! This has been…
Responsive web design

3 Design Tips to Enhance User Experience for Your Community or Company Website

A website is an incredibly important asset to community management,…