Condo Management Software
Discover how Pilera makes managing your condo association effortless and efficient.
Trusted By Management Companies & Self-managed Communities
Proactive Communication
Miscommunication or lack of effective channels can lead to resident frustration, delays in decision-making, and increased calls to the office.
Pilera Connect helps you stay ahead by streamlining communication and effortlessly informing residents. Our tools ensure everyone is on the same page, reducing misunderstandings and enhancing overall satisfaction.
With Pilera Connect, you can:
Automate communications via text, email, phone, and postal mailing.
Ensure message delivery even during outages.
Use dynamic, self-updating distribution groups.
Track message delivery to confirm receipt.
Monitor resident email replies in a searchable message inbox.
Seamless Resident Support
Residents need quick and effective support to stay happy and engaged. Pilera Care makes it easy for condo associations to handle issues swiftly and keep detailed records, ensuring residents always have access to the information and help they need.
Here’s how Pilera Care supports your residents:
Manage incidents and support requests efficiently.
Provide 24x7 access to a comprehensive knowledge base.
Maintain detailed resident information.
Send package notifications via phone or text.
Improve Safety & Boost Property Values
Keeping buildings well-maintained and ensuring compliance can be tough for condo associations. Challenges like scheduling, finding the right vendors, and managing tasks can impact property value and safety.
Pilera Ops simplifies these processes, ensuring your property stays in top condition and improves compliance.
With Pilera Ops, you can easily:
Submit and track work orders efficiently.
Manage violations and communicate resolutions effectively.
Handle architectural change requests smoothly.
Streamline vendor bidding and RFP tracking processes.
Improve collaboration between board members and community managers with task management.
Self-Service Resources for Condo Associations
Condo associations often struggle with resident apathy and disengagement. Keeping residents informed and involved is key to a thriving community.
Pilera Engage provides residents with 24×7 access to essential information, allowing them to stay connected and participate actively in community life.
With Pilera Engage, residents can:
Access community information and resources on their mobile device.
Submit and monitor service requests effortlessly.
Engage with other residents through discussion boards and events.
CRM purpose-built for the Community Association industry
PileraCONNECT
- Communications
- Contact Management
PileraOPS
- Service
- Vendor & Data Management
- Business Analytics
PileraCARE
- Customer Support
- Resources
- Tracking
PileraENGAGE
- Self-Service Resources
- Documents
- Portals
- Websites
PileraVOTES
- Board elections
- Secure voting portal
- Fractional voting
- Visual insights
Why Choose Pilera?
Unlock the full potential of your community management with Pilera's tailored CRM solutions. Here's how we make it easier for you to connect and thrive:
Tailor-Made CRM for Community Associations
Pilera’s CRM is custom-built for the community association management. We help you focus on enhancing relationships, retention, and loyalty with customizable features to fit your needs.
Reliable Uptime
Enjoy consistent, dependable service with a 99.9% uptime rate. Pilera is ready whenever you need it.
Enhanced Collaboration
Open the door to a collaborative environment. Pilera’s suite of integrated modules helps everyone involved in community management work better together.
Client testimonial
“We are able to track real-time progress on work orders and with more users having visibility, it has an added level of accountability.” “Pilera is on all day…90% of my workload flows through Pilera. Pilera is my best friend!”
Norm Patton
Questions? We’re Here to Help!
How does Pilera differ from other condo management software?
Pilera is tailored for condo associations with unmatched communication tools and a focus on building strong community connections. Each module (Pilera Connect, Care, Ops, Engage, and Votes) offers unique features to meet your specific needs.
Do you provide customer support?
Absolutely! Pilera is renowned for its comprehensive support network. We offer assistance through phone, email, and our dedicated help center.
Our client services team regularly hosts training sessions. Also, we provide on-demand video tutorials to ensure you’re perfectly poised for success.
Is Pilera secure?
Yes! At Pilera, data security is our top priority. We use the highest industry standards to ensure all your information is safe and protected. Learn more by checking our help article.
Can I try before I buy?
Definitely! Start with a 14-day free trial of Pilera; no credit card is required. You’ll have access to extensive resources, including dedicated training, helpful articles, and proactive support to get you up and running smoothly.
Schedule a 15-Minute Discovery Call
Transform Your Condo Association Management with Pilera
