Collaboration
Managers, board members, vendors, & residents working together on one platform.
Distribute responsibilities to each user
Create and assign tickets for work orders, violations, tasks, activity logs and arch requests.
Customizable permissions for different user types
Built for the community association and property management industry, assign user roles for tenants, owners, board members, and managers.
Generate reports on progress and workload
Create business reports to see how many tickets are assigned to each user and distribute work effectively.
Everyone working together
Managers, Residents, and Board members working as a team
No other system allows residents to work with managers like Pilera. We track every event to the ticket and make sure the right people are notified. Residents can create and monitor tickets while managers can work together to create a satisfied clientele.
Features People Love
Ticket Assignment
Collaborative Comments
Industry-specific Permissions
Residents submit work orders
Accountability & historical archives
Know everything that is happening in your communities
We track a variety of important data that the competition doesn’t. See every outgoing message and its delivery success rate. Tickets track actions such as who assigned tickets, status changes, comments and more.
Features People Love
An entire history of outgoing communications
Track changes to a variety of ticket types
Know when emails are opened or texts are delivered
Store documents at community and unit level
Monitor & manage work efficiency
Improve your team’s productivity with data-backed insights.
Generate business analytics reports to see how each employee is performing – know who deserves kudos and who is overwhelmed with too much work. Everyone can easily see the tasks and responsibilities that are assigned to them.
Features People Love
Analytics & Workload Reports
Portfolio and Community Dashboards
All your tasks in one place
Automated notifications
