New vendor staff management and communications feature.

February 2023: Vendor staff triaging, bulk ticket creation & more!

This month, we’re excited to introduce many new improvements…
Teamwork and efficiency

Boost Team Efficiency & Resident Satisfaction with a Client Service Ticketing Solution

As a community manager, keeping up with the daily operations…
A group of maintenance people shaking hands. This blog article is about how to create an HOA Maintenance Checklist.

Tips to Create an HOA Maintenance Checklist

Maintenance is vital to keeping the community safe and providing…
Reduce workload in your HOA maintenance

6 tips to Reduce Workload in your Maintenance Process

Note: This article was updated in March 2023 to reflect new…

Work Order Reports & Using Them to Make Informed Decisions

As a community or property manager, you have varied responsibilities…

Improve Client Retention with Pilera’s New Ticket Analytics Report

Are you wanting to strengthen your competitive position in the…
Homeowner is having a conversation with maintenance personnel.

How To Reduce Maintenance Costs & Increase Client Satisfaction

The third biggest hurdle that property managers of any residential…
Happy Woman Writing On Clipboard With Maintenance Personnel Standing In Kitchen Room

7 Tools within Pilera to Enhance Your Vendor Management

Do you handle a wide array of vendor information, but need a…

5 Questions To Ask Before Choosing HOA Maintenance Software

Streamlining maintenance is one of the most critical activities…
Community managers working on a maintenance project.

8 Work Order Features to Improve Efficiency

Efficiency is critical in your community’s work order life-cycle…