Professional Association Services (PAS), a full-service management company, was founded in 1990 by Susan Hoffman, the Managing Director. Chief Technology Officer, Carlos Molina, implements technology solutions for the company. With more than 100 diverse communities under its portfolio, PAS is driven to build long, sustaining relationships with each client while continuing to grow the company. Susan Hoffman says, “We’re actively pursuing new clients additional communities. We have certain philosophies we follow, so we won’t just take any client. We want to make sure it’s a good partnership between management and the Board of Directors and the community.” It’s PAS’s strong philosophy of providing great customer service to their communities that led them to select Pilera as their technology partner.
Pilera Software is a cloud-based community management platform that thousands of communities trust to improve customer service. Pilera provides an array of technology solutions, such as automated communications, maintenance, help desk, resident and board member portal, data management, websites, and more.