HOA Software for Single-family Homes
Improve your accounting system through a powerful communication, maintenance, support, board member, resident and manager portal all within Pilera’s HOA Software.
Communication For All
Automated phone, email and texting services for the community association management industry.
Embrace Diversity
Reach all ages and demographics with automated phone, email, and text in a variety of languages. Up to 109 different language translation options.
An Unbeatable Price
If you even use Pilera once a month to send out a message in replace of postal mail then Pilera would pay for itself! We have customers tell us they are saving thousands of dollars per community using Pilera!
Reach Every Owner
Reach owners through a variety of dynamic filters and grouping methods and know you have reached them through analytical feedback in real-time.
Clean & Correct Data
Always know your residents’ contact information is up-to-date through built-in validation through the UI and in monthly reports.
Maintain Your Community With Stellar Maintenance!
Provide common area work orders, vendor tracking, and powerful assignment functionality to your community association.
Organize Your Maintenance Staff
Track vital information such as service requests submitted by residents, work orders assigned to staff and vendors, and more.
Stay Informed and Notify The Right People
Notify residents of changes to their service requests. Pilera will also automatically sends vendor insurance expiration notifications to the vendors, provides powerful reports on how much effort a community is taking to maintain, and staff reports so you know who may be overloaded.
Customized For You
Create customized categories to track each ticket and choose from a variety of permissions on both the ticket and comments added.
Full History of the Ticket
Track every touch that occurs to the ticket with a powerful audit history trail.
The Only Support Software For Community Association Management
Support management and customer relationship software for the community association management industry.
Built for Self Help
Give your managers, residents, and board members the ability to help themselves with a fully searchable help center and knowledge base.
Manage all support tickets for a unit easily!
Because Pilera is built for the community association industry we track occupants at the person level and the unit level so you can easily find what you need.
Easily search through your entire portfolio!
Whether a resident calls, sends an email, or contacts you in a variety of different ways you can easily pull up their information and get the relevant data you need for the situation. Search by phone number, vehicle type, unit, email, and so much more.
Board Meeting Reports
Provide board members with vital information on the support needs of their community through powerful PDF and Excel reporting.
Board Member’s Love Board+
Board+ is a premier HOA software product that includes Architectural Change Requests, Rule Violations, and Task Management that empowers board members to collaborate with one another and with their community management.
Improve Board and Management Collaboration
Board members, managers, and even residents can collaborate together through Pilera. Assign tasks to board members and managers or send an architectural request for approval.
Powerful Permissions
Keep private information secure with user permissions. Automated notifications honor these permissions from residents all the way to upper-level management.
Community Dashboard
Board members can log in and see the status of their community such as how many common area work orders are currently open.
Organize your Board Meetings
Keep track of board tasks and meeting notes in the always accessible Pilera application. You can access your notes and tasks from any device with an internet connection.
Give Residents Access
Residents can login to access their balance and ledger, make payments, review community documents, submit work orders and more.
Make Online Payments & View Balance & Ledger
Use any payment provider you want to allow residents to log in and pay their balances.
Review Community Documents
Residents can log in and access community documents. Folder permissions allow documents to be restricted to owners, other-occupants, board members, managers, and more.
Residents can Update their own Information and Manage their own Occupants
Reduce calls by allowing residents to update their contact information, contacts, vehicle information, add their own occupants and other key information.
Access a Variety of Community Features
Residents have access to a variety of other features like a resident directory, community calendar, announcements, and more! The resident portal integrates with Pilera’s other great products.
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