Integrations
Integration is as easy as 1-2-3
With just a few pieces of information, we can set up your sync and get you up and running within days instead of months. Syncs are run automatically and can be manually synced with the click of a button.
It’s like having a manager in every home
Create self-reliant and happier communities
Work better together
Find out how Pilera works with your accounting system.
Online Payment Integrations & Partners
Improve the collection of dues and rent payments and provide your residents with a convenient way to pay with electronic payments. Pilera can accommodate any payment providers you have. Learn how you can connect your payment platform to Pilera today.
Postal Mailing Integration & Partners
Streamline the delivery of important community mailings with Pilera and EverView’s powerful physical mailing integration. Pilera’s advanced recipient segmentation and branding options combined with EverView’s reliable postal mailing system get your letters delivered how you want.
Learn how you can connect your postal mailing platform to Pilera today.
Compliment your accounting and payment systems with the best community management and resident portal product!
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Greetings! This month’s release includes several exciting updates, from a new feature in our Voting platform to integration updates.
New Features
1) Secret Ballots
Since we launched PileraVotes in November 2023, we’ve added new features and enhancements backed by our customers’ feedback. This month, we’re excited to introduce new Secret Ballots, which improves privacy and compliance by automatically excluding residents’ names and unit addresses from the voting dashboard and reports. Once the Secret Ballot option is activated, managers can access Redacted Reports with voter information excluded.
Resource: Watch 2 Minute Video of PileraVotes
2) C3 Bidirectional Integration
We now offer two-way integration for our customers on C3’s accounting platform, which means any changes you make to resident phone numbers and email addresses will be automatically reflected in the other platform. This new update improves the integrity of your data across both platforms and saves you valuable time.
3) Automatically bring Other Occupants through C3.
Through our integration with C3, we can now bring Other Occupants automatically into Pilera.
4) View today’s events in the calendar from the dashboard
The dashboard now displays the community calendar front and center for your convenience. Managers, board members, and residents can now view the day’s events on the dashboard and easily access the full calendar for more details with just a click.
But that’s not all. Managers can manage events more easily on the dashboard, with the ability to:
- Modify the event details or schedule
- Send an email notification to the community and segment by user type
- Delete the event if needed.
Resource: Manage community events with ease through Pilera!
Improvements
1) Access Distribution Groups from the Announcements page
Now, accessing Distribution Groups is simpler than ever when sending an announcement. You can click the Manage link from the Send Announcements page to access your Distribution Groups.
Resource: How to Use Distribution Groups & 4 Examples
2) Enumerate Integration Update
For better clarity, we changed the user type name on the Occupants listing page from “Tenant” to ” Renter” for our Enumerate clients.
3) At-Attorney Message on the Dashboard
We’ve made visual improvements to the message that displays for resident accounts that are “at-attorney.”
4) Integration improvements
We’ve improved the performance of many of our integrations to create a more seamless experience for our clients.
Bug Fix
Language Link
We fixed the language link within the message center details so managers can view the content of a message sent to a recipient in a different language.
About Pilera
Pilera Software is a Community Relationship Management (CRM) software custom built for the community association industry. For over 15 years, Pilera has helped HOA, condo, and property management companies build strong relationships with their communities through automated communication, operations, client care, resident engagement. See first-hand how Pilera can help you build more meaningful connections with your communities by booking a personalized demo.
As we begin the new year, we’re excited to bring you a new way to communicate with your community! In this month’s release, we’ll share details about our new Postal Mailing Integration with EverView (formerly Optimal/South Data).
Postal Mailing Integration with EverView
Earlier, we introduced a PDF letter generation feature enabling you to create and download letters in batches and upload them to a third-party platform like EverView (formerly OSG) for postal mailing. We’re happy to announce that our new integration with EverView now streamlines that process, so you no longer need to manually upload the letters. With our new integration, you can automatically send your letters to EverView for printing and mailing.
Why Pilera & Everview Integration?
Pilera’s advanced recipient segmentation and branding options combined with EverView’s reliable postal mailing platform get your letters delivered how you want. Additionally, through our Message Center, you can even confirm that your letters were uploaded to EverView (formerly OSG).
How much does it cost?
Pilera offers client-level and individual community plans for automated phone and text. If your company already uses this plan, the postal mailing integration is available to you now and will cost 1 credit per recipient. Please note that EverView (formerly OSG) does charge its own rates.
Onboarding a new community? Take advantage of our 50% off special!
If you are onboarding a new community in Pilera, you can take advantage of our communications special at a reduced rate. Take 50% off an annual individual community communication plan, and start communicating with text, phone, and integrated postal mailing for $1/unit/year (40 credits/unit/year).* This individual plan is great for communities with basic communication or emergency messaging needs. If you’d like to learn more about this special offer, contact [email protected].
*This offer only applies to management companies that are on an individual community plan and self-managed communities.
Learn more
To learn how to set up the Pilera and EverView integration for your communities, contact [email protected].
Other Enhancements
Resident Report updates
We’ve added new fields to the Resident Report to allow for easier browsing and sorting of important data. Managers can now view:
- If the phone number listed is a home, work, and/or cell number.
- When a resident’s contact information was last updated.
- When the resident was added to Pilera.
Pilera Overview & New Features Webinar
Interesting in learning more about the new Postal Mailing integration and other features in Pilera? Pilera is hosting bi-monthly demo webinars to show how your team can reclaim time back in your management operations and simplify resident communications. Register now so you can reserve your space in our 30-minute live Demo Webinars today!
About Pilera
Pilera Software is the premier property management software that has helped thousands of community managers and back-office personnel improve customer service. Request a personalized demo so you can learn how Pilera’s community management suite can increase work efficiency for your company.
