Customer Support Representative

Comment Editing is now here + 2 more enhancements to improve Ticket Efficiency

Greetings!  We’re back with a new Manager Toolkit post…
Keep your community informed and safe during an emergency with an emergency communications plan.

Is Your Community Prepared? Emergency Communication Plan for your HOA

The NOAA is predicting an above-normal hurricane season, which…
HB22-1137

Colorado HB22-1137- Is your HOA ready?

On June 6, 2022, Colorado Governor Jared S. Polis passed HB22-1137…
International Community Association Manager Day

International Community Association Manager Day – Meet the Managers!

The Community Association Institute (CAI) recently announced…
Pilera release notes - May 2022. Image: Aerial view of a community.

May 24, 2022 Release Notes: User Experience Improvements

Greetings! This month's release includes important quality…
Person reading HOA emails on a smartphone.

Should Your HOA Send Emails? + 10 Examples!

In today’s digital landscape, there is no shortage of tools…
An image of a woman holding a smartphone and tablet outside of the office. Blog article - learn how HOA management companies improved their communication with Pilera.

5 Ways HOA Clients Improved Their Community Messaging with Pilera

Good communication is the foundation of any community's success.…
Release notes: remove file attachments and rich text editor in tickets.

March 15, 2022 Release Notes: Ticket Enhancements

Greetings! This month, we're bringing some imporant ticket…
An image of two women shaking hands. Blog article - learn how to improve transparency in your HOA or property management communication efforts.

6 Steps to Improve Transparency in Your Communication Efforts with Pilera

Do you often ask a fellow community manager if they sent out…
Hidden costs of your HOA communication strategy: Saving your community money by reducing hidden expenses such as manual data entry, outdated software, liability, and more.

5 Hidden Costs in Your HOA Communication Strategy

A good HOA communication strategy enables you to run operations…