We are thrilled to announce that we have been recognized as a top-rated product by Software Advice in their 2023 FrontRunners Report for the Top Property Management Software category. In the report, Pilera ranks as one of the top property management software companies for its customer service and usability. Frontrunners report evaluates verified end-user reviews, positioning the top-scoring products based on their usability and customer satisfaction ratings for small businesses.
We always strive to achieve higher customer satisfaction, which is why Pilera has earned an incredible overall rating of 4.7 (out of 5). Big thanks to all our users who’ve made this possible!
Here’s what our CEO, Ashish Patel, has to say about this recognition:
“This is an exciting achievement for Pilera! We’re happy to be a part of Software Advice’s FrontRunners list. We’re very grateful to our clients and our team who made this happen! Pilera initially started as a way for managers and board members to connect with their residents. With over 14 years of experience, Pilera has evolved into the most robust automated communication and client service platform in the industry. We continue to develop new features backed by our client’s feedback.”
Check out Pilera’s ratings and reviews from our customers here!
- Ease-of-use – 5/5
- Customer support – 5/5
- Value for money – 4.5/5
- Functionality – 4.5/5
“Our office now runs all our resident interface and communications through Pilera. The resident portals have been a big hit with our residents. I can’t tell you how happy our Boards are with our reporting capabilities. What we really appreciate from a business perspective is the level of support and the constant improvement culture Pilera exhibits. They don’t rest on their laurels. They continue to improve on their offerings.”Carlos (Source: Capterra & Software Advice)
“I love that the software is not complicated. It is very user friendly. I love that it provides a “go-to” place for our residents to keep up with the community and their accounts. I also love that Pilera offers great customer service that is professional, reliable, and provides resolution when I have an issue.”Sierra (Source: Capterra & Software Advice)
About FrontRunners and Software Advice
FrontRunners is published on Software Advice, the leading online service for businesses navigating the software selection process. FrontRunners evaluates verified end-user reviews and product data, positioning the top-scoring products based on Usability and Customer Satisfaction ratings for small businesses. Take a look at Software Advice’s FrontRunners for Property Management Software report to learn more!
Software Advice is the leading online service for businesses of all sizes navigating the software selection process, providing free, personalized software recommendations that meet their business needs. Software Advice features objective research by industry experts and reviews from validated users, saving buyers time and resources. Software Advice is a Gartner company. For more information, visit https://www.softwareadvice.com/
Pilera Software is a premier property management software thousands of managers rely on to enhance resident communications, operations, and client services.
Disclaimer: FrontRunners constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Software Advice or its affiliates. The FrontRunners badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. FrontRunners constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of nor constitute an endorsement by, Software Advice or its affiliates.