October 8, 2019 Release Notes: Communications, Resident Portal & Task Management Updates
Greetings,
Last month, we released a new product called Board Task Management where board members and managers can assign tasks to each other, set follow-up dates for when tasks need to be completed, and gain insights on work being done through powerful reports and dashboards. We are offering a free trial of Task Management for a full month. If interested, please contact [email protected].
Enhancements
This month, we’re back with a few enhancements to communications, resident login, and task management.
- In the Occupant listing page, managers can now search residents by their account number. To start a search, navigate to the Occupant listing page and enter in the partial or full account number. You can also use the shortcode “a:” and then enter in the partial number subsequently to find the resident account.
- When a welcome email is generated by Pilera and the resident creates a username and password, they will be directed to the management company login page.
- We’ve added a warning message to inform managers on the Send Message or Announcement screen if they are sending a text message to a resident who does not have a text number or their communication preferences set in the system.
- In the new task management product, we’ve removed the option to assign a ticket to a board member if the community is configured as an Apartment community in the Pilera system.
About Pilera
Pilera Software is the premier community and property management suite that has helped thousands of community managers and back-office personnel enhance communications, improve customer service, and manage compliance and operations. May we help your community achieve these success stories? Book a demo to see how Pilera’s community management suite can help your company.
