Ticket Assignment & Portfolio Dashboard with Enhanced Ticketing
Watch a video on Enhanced Ticketing
Assign tickets to managers or vendors
View all tickets in a single dashboard
What is enhanced ticketing?
Take your community portfolio to the next level with ticket assignment and cross-community dashboards directly in your Pilera app.
- View and modify tickets across your entire portfolio
- Work orders
- Activity logs
- Rule violations
- Assign managers as well as vendors to a ticket
- Review assignee’s workload by seeing all assigned tickets to them
- Pull portfolio-level ticket reports in PDF or Excel directly from Pilera
- James W. Phifer
- CMCA, CAM, President
- ACCU Inc.
“The Pilera work order module is absolutely fantastic, from an owner perspective to be able to globally see what is going on in all of the communities helps us determine if a manager is overloaded and if we need to stick someone else in as support to make sure that the end client gets the services that they are looking for from us as a company. “
“Pilera has made communication with our clients simple. The time/money that is saved through this product pays great dividends. Whether at the office, from the road, or from home I can get a message out to as many of my clients as I need to with a couple clicks of some buttons
- Bob Keegan
- CMCA, AMS, PCAM – Vice President of Residential Management
- DIRIGO Management Company
Don’t let your residents problems be forgotten
- Monitor & manage with permanent tracking of assignment and comments
- Don’t lose tickets, view all tickets in a single dashboard
- Filter on specific assignees or unassigned tickets
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