Voting

Greetings! This month’s release includes several exciting updates, from a new feature in our Voting platform to integration updates.

New Features

1) Secret Ballots

Since we launched PileraVotes in November 2023, we’ve added new features and enhancements backed by our customers’ feedback. This month, we’re excited to introduce new Secret Ballots, which improves privacy and compliance by automatically excluding residents’ names and unit addresses from the voting dashboard and reports. Once the Secret Ballot option is activated, managers can access Redacted Reports with voter information excluded.

2) C3 Bidirectional Integration

We now offer two-way integration for our customers on C3’s accounting platform, which means any changes you make to resident phone numbers and email addresses will be automatically reflected in the other platform. This new update improves the integrity of your data across both platforms and saves you valuable time.

3) Automatically bring Other Occupants through C3.

Through our integration with C3, we can now bring Other Occupants automatically into Pilera.

4) View today’s events in the calendar from the dashboard

The dashboard now displays the community calendar front and center for your convenience.  Managers, board members, and residents can now view the day’s events on the dashboard and easily access the full calendar for more details with just a click.

But that’s not all.  Managers can manage events more easily on the dashboard, with the ability to:

  • Modify the event details or schedule
  • Send an email notification to the community and segment by user type
  • Delete the event if needed.

Improvements

1) Access Distribution Groups from the Announcements page

Now, accessing Distribution Groups is simpler than ever when sending an announcement.  You can click the Manage link from the Send Announcements page to access your Distribution Groups. 

2) Enumerate Integration Update

For better clarity, we changed the user type name on the Occupants listing page from “Tenant” to ” Renter” for our Enumerate clients.

3) At-Attorney Message on the Dashboard

We’ve made visual improvements to the message that displays for resident accounts that are “at-attorney.”

4) Integration improvements

We’ve improved the performance of many of our integrations to create a more seamless experience for our clients. 

Bug Fix

Language Link

We fixed the language link within the message center details so managers can view the content of a message sent to a recipient in a different language.


About Pilera

Pilera Software is a Community Relationship Management (CRM) software custom built for the community association industry. For over 15 years, Pilera has helped HOA, condo, and property management companies build strong relationships with their communities through automated communication, operations, client care, resident engagement. See first-hand how Pilera can help you build more meaningful connections with your communities by booking a personalized demo.

Online Voting in an HOA Election

Voting for new board members to serve your homeowners’ association can be a complicated and sometimes tedious process.

Sometimes you know a potential candidate well. Sometimes you know virtually nothing about them, including why they believe they might be a good candidate. There can be voter bias, and even fraud.

As with so many things these days, technology has come to the rescue. It’s now possible to set up board member elections completely online.

The board can set up an account using a variety of sites that make online voting easy. Candidates can upload photos and bios of themselves, and can list qualifications and reasons they believe they are the best choice. Homeowners can study candidates and even submit questions for candidates to answer.

Once election day arrives, the homeowner needs only to click the candidate of their choice. The system guards against multiple votes or any other fraudulent behavior. The votes are automatically tabulated, and the results are emailed to everyone concerned.

The software involved – or the account that needs to be set up – does come with a cost, but when weighed against the ease and convenience of online voting, most HOAs find it well worth it.

So on election day, vote for the system that makes voting as simple as a click!

Pilera is a best-of-class, easy-to-use, comprehensive online community management solution for apartments, condos, and associations. Pilera provides the easiest, most comprehensive data management capability available to property managers, leasing agents, boards of directors, and back-office personnel. Quickly and easily access whatever you need, whenever you need it, from wherever you need to be with office or mobile phone connectivity. You are never out of touch. Act on the document/information accessed from the office or “on-the-road” with Pilera supported mobile capability. Contact us today! Yes, we do Online Voting and Forms!