pets

Kittens

As more communities and associations welcome their residents’ or owners pet(s) into the fold, a tracking mechanism becomes increasingly important.  Whether your management team needs to send a friendly reminder to residents of expiring insurances, enforce pet policies and address resident concerns, help a resident find a lost pet, or is planning a day out for community members and their pets, keeping all pet information organized in one place is of the essence.  Thus, one of the first features that we’ve released this year is better pet tracking capability for your community.  Here’s how you can manage information about your community’s furry (and non-furry) fellows in Pilera.

  1. Add essential Pet information

    Within Pilera, managers can add many types of important information including:

      • Pet Name
      • Pet Owner
      • Type of Pet – any pet from an amphibian to dogs.
      • Color
      • Tag Number
      • Breed
      • License – The license number and expiration date.
      • Insurance – The insurance policy number and expiration date.
      • Add any other notes that you need to so that management and employees are in-the-know.
  2. Resident input

    Residents have the ability to add and edit information about their pet in the resident portal when required.  Additionally, they can add new pets to their account.

  3. Advanced Pet searching and reporting

    Need to find specific pet information or a report of all the pets in your community?  With Pilera’s advanced search capabilities you can search pets by name, color, breed, pet identification number, pet owner, and pet type.  Conduct a search for all the dogs, cats, or amphibians in the neighborhood.  Additionally, you can generate a report of all pets in Microsoft Excel format and send the report to as many emails as you need.

Our advanced pet information and search capabilities coupled with our robust communications platform and rule violations can help management to better position themselves in handling resident concerns, communicating pet policies, and ensuring compliance.  For more information on our pet tracking module, contact us at [email protected] or to add pet tracking to your communities, contact [email protected].    

Pilera is a best-of-class, easy-to-use, comprehensive online community management solution for apartments, condos, and associations. Pilera provides the easiest, most comprehensive data management capability available to property managers, leasing agents, boards of directors, and back-office personnel. Quickly and easily access whatever you need, whenever you need it, from wherever you need to be with office or mobile phone connectivity. You are never out of touch. Act on the document/information accessed from the office or “on-the-road” with Pilera supported mobile capability.  Contact us today!

Couple in a pool overlooking the city and large buildings. Living the condo life.

Today, we discuss condo amenities that only the super rich can afford. Some of these may seem out of reach, but hey — we can always dream, right? And scaled-down versions of some of these are well within reach if condo associations get a little creative.

Private Pools

Having a pool for residents is a luxury for most, but in some New York high-rises, developers are putting private pools right inside condos. Imagine taking the last sip of your coffee and diving right into the pool for a morning swim.

Wine Cellars

Some exclusive properties come with resident-only wine cellars and tasting rooms in the basement. Although your association may not be prepared to shell out the big bucks a climate controlled room with an on-staff sommelier, a small room with a couple of tables for resident tastings could be a fun and affordable add-on.

Roof Decks

In urban environments where it’s hard to find a little green space, roof decks are all the rage. Some have lawns, volleyball courts, and tennis courts, while others include a pool, bar, and an outdoor shower. One NYC roof deck even transforms into an ice rink in the winter.

Pet Amenities

Your condo association may be wrestling with the do we/don’t we question when it comes to even allowing pets. Other condos — the ones that definitely do — have a full suite of pet amenities, complete with dog walking, boarding, grooming and training services, and play areas. Some even arrange doggie play dates!

Multimedia Rooms

Some condos offer their residents a virtual reality room where they can play virtual golf, tennis, ping-pong, and other games. These rooms also can be movie rooms for residents who want to see a movie without dealing with a public theater. This common amenity is popular even in condos that wouldn’t necessarily be considered luxury.

Service Suites

Picture it: You’re moving to a new condo. You have to think about transferring utilities, cleaning the carpet, packing up all your stuff. And the staff! What are you going to do with the staff?! Some NYC condo buildings provide studios that residents can purchase for their house staff so that the maid is only a floor away in case there’s an emergency mess that needs to be cleaned up. Now that’s luxury!

Pilera is a best-of-class, easy-to-use, comprehensive online property management solution for apartments, condos, and associations. Pilera provides the easiest, most comprehensive data management capability available to property managers, leasing agents, boards of directors, and back-office personnel. Quickly and easily access whatever you need, whenever you need it, from wherever you need to be with office or mobile phone connectivity. You are never out of touch. Act on the document/information accessed from the office or “on-the-road” with Pilera-supported mobile capability. Contact us today!

Condo during the snow time; what to expect when renting out your property.

People choose to rent instead of buy for a variety of reasons. It could be that finances prohibit a home purchase. Or it could be that they were scared off by the housing bubble. Or perhaps the American Dream is changing so that home ownership is no longer part of it. But many people still want the space, yard, and neighborhood that comes with living in a house. These people rent.

If you’re a landlord of property manager dealing with single-family homes, you are in a unique situation and likely face unique problems. For example, people who rent homes tend to stay there for a long period of time. And when people stay in a home for years, they tend to think of that home as theirs, even if it isn’t. The good news is that you won’t have to deal with a lot of turnover. The bad news is that you might end up with paint colors that you would never choose yourself. Be sure that you’re clear about your expectations when it comes to decorating.

On the other hand, renters might not have the same pride in the property as they would if they were owning it, and this can be clear to neighbors and the homeowners’ association every time they look at the overgrown, weed-infested yard. Make sure you and your tenant discuss who will be responsible for yard care and if your tenant takes on that responsibility, do monthly drive-bys to make sure they’re holding up their end of the deal.

Pets are a big issue. Most people renting an apartment will assume the building has a pet policy, but people renting a single-family might not make the same assumption. Have a clear policy in place and make your tenants aware of it. And be sure to keep in mind that allowing pets means you might have to repair scratches and replace carpet before re-renting the house.

Pilera is a best-of-class, easy-to-use, comprehensive online property management solution for apartments, condos, and associations. Pilera provides the easiest, most comprehensive data management capability available to property managers, leasing agents, boards of directors, and back-office personnel. Quickly and easily access whatever you need, whenever you need it, from wherever you need to be with office or mobile phone connectivity. You are never out of touch. Act on the document/information accessed from the office or “on-the-road” with Pilera-supported mobile capability. Contact us today!