Pilera’s knowledge base is a kay word searchable FAQ that can be opened up to residents. As a manager you can add various articles and create tags for easy filtering. The content builder is a rich text editor so you can drop in attachments or even write in html. Articles are default for managers only, but can be opened up to residents. You could use the knowledge base to provide them with easily searchable information about community policies.

Posts

10 Knowledge Base Articles That Will Reduce Inbound Calls & Increase Transparency!

As an HOA management company or association that focuses heavily…

5 Key Tips to Create a Comprehensive Knowledge Base

With information being readily available on the web, residents…
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Top 50 Questions for Your CAM Knowledge Base

Creating a powerful, search engine-like knowledge base answers…
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7 Tips to Create a Powerful Knowledge Base for Your Community

Have you received phone calls to your office from residents…