New in Pilera: June 2, 2020 Release Notes

Greetings,

This month, we’re excited to announce a new feature that has come highly requested from our clients, Portfolio Announcements.  Read on to learn more about the new feature and other updates from this month’s release.

New Features

Portfolio Announcement

The Send Announcement feature in Pilera is one of the most liked features by our clients, so now, we’re excited to announce the Portfolio Announcements functionality!  A highly requested feature from our clients, the Portfolio Announcements functionality allows managers to send bulk automated emails across their entire portfolio or to specific communities they select!  Portfolio Announcements can be sent to specific users such as board members, owners, and tenants across all or select communities. If you’d like to learn more about how you can enable Portfolio Announcements to your Pilera experience, please contact sales@pilera.com.   

Here’s a first look at the Portfolio Announcements!

Enhancements:

  1. Improved messaging speed – Due to a drastic increase in use over the past 4 months, we have optimized our system to increase message deliverability speed by up to 20x during high traffic times.  
  2. Resident Profile – We enhanced our system to prevent an issue where some users could not update their contact information because it was connected to older, inactive users.
  3. Resident work orders – Residents will have an improved user experience while viewing and editing work orders.  In the portal, residents can now sort and filter common area work orders by the state: any, open, and closed.  Additionally, we’ve improved the editing experience for the resident’s unit-level work orders.
  4. Board member-functionality fixes – This month, we’ve made a few fixes to ticket permissions and notifications to improve board member usability within the Board+ product which includes Task Management and Architecture Change Request tickets.  To request the Board+ product, please contact sales@pilera.com.   

About Pilera

Pilera Software is the premier community and property management suite that has helped thousands of community managers and back-office personnel enhance communications, improve customer service, and manage compliance and operations. May we help your community achieve these success storiesContact us to see how Pilera’s community management suite can help your company.