New Portfolio Announcement, Faster Messaging & More

Greetings! This month, we’re excited to announce a new feature that has come highly requested from our clients, Portfolio Announcement. Read on to learn more about the new feature and other updates from this month’s release.

New Features

Portfolio Announcement

The Send Announcement feature in Pilera is one of the most liked features by our clients, so now, we’re excited to announce the Portfolio Announcement functionality! The Portfolio Announcements functionality allows managers to send bulk automated emails across their entire portfolio or to specific communities they select. Portfolio Announcement can be sent to specific users such as board members, owners, and tenants across all or select communities. To learn more about how you can enable Portfolio Announcement to your Pilera experience, please contact [email protected].

Here’s a first look at the Portfolio Announcement!

Enhancements:

Improved messaging speed – Due to a drastic increase in use over the past 4 months, we have optimized our system to increase message deliverability speed. During times of high traffic, the speed of messaging has increased by up to 20%.
Resident Profile – We enhanced our system to prevent an issue where some users could not update their contact information because it was connected to older, inactive users.
Resident work orders – Residents will have an improved user experience while viewing and editing work orders. For example, residents can now sort and filter common area work orders by the state: any, open, and closed. Additionally, we’ve improved the editing experience for the resident’s unit-level work orders.
Board member-functionality fixes – To improve board member usability, we’ve made a few fixes to ticket permissions and notifications within the Board+ product. This includes Task Management and Architecture Change Request tickets. To request the Board+ product, please contact [email protected].

About Pilera

Pilera Software is the premier community and property management suite that has helped thousands of community managers and back-office personnel enhance communications, improve customer service, and manage compliance and operations. May we help your community achieve these success stories? Contact us to see how Pilera’s community management suite can help your company.