At Pilera Software, our goal is to give our clients a seamless experience managing their daily community tasks every day. As we reflect on the year gone by, it’s been a great one in terms of providing new experiences and functionalities. Additionally, our customers achieved many exciting milestones in the app. We’ve seen impressive growth in many features that were highly requested by our customers in the past few years. Feedback from our customers and understanding of the industry helps us to continually develop new functionality to bring our customers closer to their community management goals. In this article, we present a count-down of the features that made it to the top 5 list.
5. Less Stress with Communication+
With many diverse communities that our clients manage, we understand that our clients need versatile ways to connect with their residents. Through Pilera’s new Communication+ product, managers can now meet those unique needs with more ways to convey at a more affordable price.
4. More Engaging Resident Portal
Resident engagement is critical to a community’s success. To help our management company clients offer their clients unique services and increase satisfaction, Pilera released new functionality such as unit-level document management and a built-in event calendar. We also released many enhancements in the resident portal to improve resident’s experience with the login, community directory, and new document library.
3. Web Portal on Your Phone
One of the biggest visual and user experience changes in Pilera occurred in the middle of 2019 with the release of a brand new portal experience for mobile devices. This new experience provides managers and residents with an easier way to take their tasks and community information on the go.
2. Data-Driven Reports
Management companies rely on performance data to make well-informed decisions for the short and long-term. Keeping the need for more powerful insights in mind, Pilera set to build brand new reporting options to help managers make important decisions on client profitability, acquisition, staffing, budgeting, and more.
The number one feature from 2019 is one that came highly requested from our customers and we’re thrilled to share what it is. To read more about the #1 feature, download our 2019 Annual Pilera Ebook!