No more lost tasks or conversations
Transform how you manage your community with Pilera Ops. Designed to streamline operations and enhance communication, this tool ensures managers, board members, residents, and vendors work better together.
Automated alerts. Keep everyone updated effortlessly with automated notifications that minimize miscommunication and ensure seamless collaboration.
Centralized task management. Leverage CRM insights to efficiently oversee work orders, ACRs, and violations, optimizing resource management and improving operational accuracy.
Get more done in less time
With PileraOPS, manage work orders, ACRs, and violations all in one place, speeding up resolutions and reducing stress. Faster service leads to happier residents and impressed board members, creating a happier community overall.
This CRM-enhanced tracking not only preserves continuity through staff changes or system updates but also turns every interaction into an opportunity for growth and improvement.
Reduce your company's risk
Harness the power of PileraOPS to supercharge your vendor management. Automatic oversight and performance checks mean you’re constantly collaborating with the best, reducing risks and boosting efficiency without breaking a sweat.
Reduce your company’s risk
Harness the power of Pilera Ops’ CRM technology to supercharge your vendor management. Automatic oversight and performance checks mean you’re constantly collaborating with the best, reducing risks and boosting efficiency without breaking a sweat.
Enhanced Performance for Community Managers
PileraOPS isn’t just about managing tasks; it’s about enhancing the productivity and satisfaction of your community management team through powerful CRM functionalities.
Consistent Uptime
Maintain 99.9% uptime to keep your CRM system reliably operational.
Increased Efficiency
Free up significant weekly time for key community-focused strategies.
Enhanced ROI
Achieve greater returns through a CRM that boosts efficiency and effectiveness.
Why Choose Pilera?
Unlock the full potential of your community management with Pilera's tailored CRM solutions. Here's how we make it easier for you to connect and thrive:
Tailor-Made CRM for Community Associations
Pilera’s CRM is custom-built for the community association management. We help you focus on enhancing relationships, retention, and loyalty with customizable features to fit your needs.
Reliable Uptime
Enjoy consistent, dependable service with a 99.9% uptime rate. Pilera is ready whenever you need it.
Enhanced Collaboration
Open the door to a collaborative environment. Pilera’s suite of integrated modules helps everyone involved in community management work better together.
Case Study
The Ideal Operations Tool for Community Association Management
Discover how Pilera Ops revolutionizes community management. Our platform helps managers quickly solve problems and boosts efficiency, smoothing day-to-day operations. This leads to happier and thriving communities.
Case Study: How a 225-unit Maryland Condo association modernized maintenance and communications
“Pilera is on all day and 90% of my workload flows through it. Pilera is my best friend!”
Norm Patton, Property Manager at Solomons Landing
Maryland customer since 2019
The Pilera platform includes:
PileraConnect
Stay connected effortlessly. Pilera Connect guarantees reliable, easy communications across all channels:
- Automated text, phone, and email
- Postal mailing and custom letterhead
- Language Translation
- Emergency e-blast
- Dynamic distribution groups
- Delivery analytics & historical archives
- Searchable message inbox & email reply tracking
- Basic resident portal for communication preferences
Questions? We’re here to help!
How do you differ from other operations platforms?
Pilera Ops is designed specifically for community management, effortlessly boosting your efficiency and client appeal. It integrates smoothly with your accounting systems, connecting tasks like work orders and violations directly to residents or units. Unlike generic platforms, Pilera Ops saves you time and easily customizes to your needs.
My accounting system already has a work order system. Why should I use Pilera?
Pilera Ops enhances your operations by keeping accounting and management separate, improving data integrity and efficiency.
Our system excels in communication and organization, offering robust work order management that allows for direct assignment and tracking within the community.
Is there a difference in pricing for management companies and self-managed associations?
Yes, Pilera provides flexible pricing options. Management companies can customize their package, and single associations get scalable rates based on their needs. Contact our sales team for a personalized quote.
I am just starting my own management company. Is there an option for me?
Congratulations on starting your venture! Pilera supports your growth with introductory pricing for the first six months and allows you to choose the features that best suit your early needs, ensuring cost-effectiveness as you expand.
Can residents submit requests?
Yes, residents can easily submit and track various requests through Pilera Ops’ user-friendly portal, allowing them to respond to violations directly.
Can I import vendors?
Absolutely! Vendors can be quickly imported via spreadsheet, streamlining your setup process.
How secure is Pilera?
Security is our top priority. Pilera uses advanced technology and standards to ensure a safe environment for all users. Our developers’ extensive experience in financial technology guarantees robust security measures.
Do you offer support?
Yes, Pilera provides comprehensive support through various channels, including email, phone, video, and an extensive help center, ensuring you have the needed assistance.
Can I try before I buy?
Definitely! Start with a 14-day free trial to explore all Pilera offers. If you need more time, we’re happy to extend the trial period to accommodate your evaluation needs.
The Only Community Operations Solution You Need!
Book A Demo
Select a convenient time and explore how Pilera’s specialized CRM for community association management can enhance your operational efficiency, strengthen community ties, and elevate your success.
