Regain Control of Your Time
We understand the challenges of keeping resident contacts updated. Pilera Connect lifts this burden by automating the maintenance of your recipient lists, ensuring you’re always connected to the right audience, whether targeting a single group or your entire portfolio.
Seamlessly send messages to your entire portfolio or segment contacts by user type.
Dynamic groups automatically adjust as residents move in and out, maintaining synchronization with CRM.
Integration with accounting systems keeps resident information accurate and up-to-date.
Meet Your Community Where They Are
Strengthen client relations step by step. Offer a variety of communication methods, including phone, text, email, and postal mailing, to suit all resident preferences.
Language translation. Pilera Connect translates texts and emails into over 100 languages and makes phone calls in Spanish.
Message tracking. Instantly confirm if a message was delivered, bounced, opened, or replied to.
Ensure Dependable Message Delivery
Never worry about missed communications or the hassle of tracking essential replies. Pilera Connect’s robust fault protection and archival features safeguard your communication process.
Reverse 911. Emergency messaging ensures critical information reaches residents quickly across multiple channels.
Track everything. Maintain logs of all communications, accessible through a searchable message inbox.
Smart, cost-effective, and reliable
Faster Communication
Communicate with residents more efficiently than ever before.
More ROI
Enhance your Return on Investment with significantly more efficient messaging.
Message Delivery
Get your message delivered every time.
Why Choose Pilera?
Unlock the full potential of your community management with Pilera's tailored CRM solutions. Here's how we make it easier for you to connect and thrive:
Tailor-Made CRM for Community Associations
Pilera’s CRM is custom-built for the community association management. We help you focus on enhancing relationships, retention, and loyalty with customizable features to fit your needs.
Reliable Uptime
Enjoy consistent, dependable service with a 99.9% uptime rate. Pilera is ready whenever you need it.
Enhanced Collaboration
Open the door to a collaborative environment. Pilera’s suite of integrated modules helps everyone involved in community management work better together.
Case Study
Learn how a management company overcame a $16 million disaster in their community with Pilera.
The Pilera platform includes
PileraConnect
Stay connected effortlessly. Pilera Connect guarantees reliable, easy communications across all channels:
- Automated text, phone, and email
- Postal mailing and custom letterhead
- Language Translation
- Emergency e-blast
- Dynamic distribution groups
- Delivery analytics & historical archives
- Searchable message inbox & email reply tracking
- Basic resident portal for communication preferences
Questions? We’re Here to Help!
Whether you’re curious about message limits or specific features, Pilera offers many ways to get rapid answers. Contact our team or start with a 14-day free trial to experience Pilera’s capabilities firsthand.
Are there limits to how many messages I can send out?
Not for emails! However, texts, phone calls, and postal mailings have a yearly limit of 100 communication credits per unit. Need more? Just contact our sales team to expand your quota.
What is a communication credit?
Think of each communication credit as a key to connecting: you can enjoy a minute of phone time, text with up to 250 characters, or address a mailing. If you need more than what one credit offers, don’t worry. Additional charges only apply for overages.
What if I only want text messaging?
Pilera caters to your specific needs. Opt for text messaging exclusively with plans tailored to your community’s size and usage; no excess, just what you need.
Can I purchase just Pilera Connect?
Certainly! Pilera allows you to choose precisely what you need. Customize your package to fit your community perfectly without any unnecessary extras.
How does Pilera Connect differ from my accounting provider’s communication tool?
Pilera Connect goes beyond basic features by offering:
- Reliable, speedy messaging to keep up with your community’s pace.
- A variety of communication methods to suit everyone’s needs.
- Dynamic groups that update automatically as resident details change, keeping your lists current without lifting a finger.
Is there a difference in pricing for management companies and self-managed associations?
Yes, Pilera offers customized pricing options tailored to management companies and self-managed associations’ unique needs. Contact our sales team for a personalized quote that fits your budget.
I am just starting my management company. Is there an option for me?
Starting strong is key! Pilera supports emerging businesses with introductory $100/month pricing for the first six months. Select only the modules you need to grow efficiently and cost-effectively.
I don’t use any of the above accounting software. Can I still use Pilera Connect?
Absolutely! Pilera Connect works great even without traditional accounting software. Simply provide us with a spreadsheet of your units and resident contact information, and we’ll handle the rest.
How do you differ from other communication tools like DialMyCalls or TextEmAll?
Pilera Connect is explicitly designed for community association management, focusing on streamlined communication across units and locations. Our system auto-updates from most industry accounting platforms, ensuring you always have the latest information without manual effort.
Do you offer support?
Yes, Pilera provides comprehensive support through email, phone, video, and an extensive help center, ensuring you can access rapid solutions whenever needed.
Can I try before I buy?
Definitely! Take advantage of our 14-day free trial to explore Pilera’s full capabilities. No credit card is required, and you’ll have access to all the support and resources you need to get started.
Discover the Ultimate Communication Solution with Pilera Connect!
Book A Demo
Select the perfect time for you and your team to explore Pilera Connect’s powerful capabilities. Our product specialists are excited to demonstrate how our all-in-one communication platform can transform your community management experience!
