Pilera’s help desk product gives managers and support teams the tools needed to track activities and provide useful resources to residents. With the activity tracking you can log activities at either the unit or occupant level. You would also have access to the knowledge base. The knowledge base is like a searchable FAQ that can be opened up to residents.


Customer support staff.

How to Modernize Your Customer Support with 7 Tools in Pilera

As a support manager or staff member, you wear many hats in ensuring…