December 6, 2022 release notes

December 2022: Dashboard gets a brand-new look!

In this month's release, learn about the newly upgraded dashboard…
Resident Discussion Boards and Email Communication Replies

New Resident Discussion Board & Threaded Conversations!

Greetings!  We’re starting the month big with 2 brand…
Tickets update - reports, comments, and files.

August 2022: Ticket Updates – Reports, Comments, Files & More!

Greetings! This month, we're releasing many updates to our…
Customer Support Representative

Comment Editing is now here + 2 more enhancements to improve Ticket Efficiency

Greetings!  We’re back with a new Manager Toolkit post…
Pilera release notes - May 2022. Image: Aerial view of a community.

May 24, 2022 Release Notes: User Experience Improvements

Greetings! This month's release includes important quality…
Release notes: remove file attachments and rich text editor in tickets.

March 15, 2022 Release Notes: Ticket Enhancements

Greetings! This month, we're bringing some imporant ticket…
An image of mail boxes. Pilera released a new PDF letter generation feature for the community management industry.

December 14, 2021: PDF Letter Generation Updates

Greetings! We are back this month with some quality of life…
Image of mailboxes - Pilera release notes - new physical mailing feature and address update capabilities.

November 17, 2021: New Physical Mailing Now Available!

New Features Physical mailing is now available for all…
Image of an aerial view of a community. Blog article - Pilera quarterly wrap up - customer support management, ticket alerts, and resident portal.

2021 Q3 Wrap-Up: Resident Support Management & Ticket Alerts

Greetings, We’re back with our quarterly feature wrap-up…
Picture of a few physical mailboxes

October 19, 2021: New Physical Mailing!

New Features Improved workflow for Communications and…