Resident Discussion Boards and Email Communication Replies

New Resident Discussion Board & Threaded Conversations!

Greetings!  We’re starting the month big with 2 brand…
Tickets update - reports, comments, and files.

August 2022: Ticket Updates – Reports, Comments, Files & More!

Greetings! This month, we're releasing many updates to our…
Customer Support Representative

Comment Editing is now here + 2 more enhancements to improve Ticket Efficiency

Greetings!  We’re back with a new Manager Toolkit post…
Keep your community informed and safe during an emergency with an emergency communications plan.

Is Your Community Prepared? Emergency Communication Plan for your HOA

Note: This blog article was updated in June 2023 to reflect…
HB22-1137

Colorado HB22-1137- Is your HOA ready?

On June 6, 2022, Colorado Governor Jared S. Polis passed HB22-1137…
International Community Association Manager Day

International Community Association Manager Day – Meet the Managers!

The Community Association Institute (CAI) recently announced…
Pilera release notes - May 2022. Image: Aerial view of a community.

May 24, 2022 Release Notes: User Experience Improvements

Greetings! This month's release includes important quality…
Person reading HOA emails on a smartphone.

Should Your HOA Send Emails? + 10 Examples!

In today’s digital landscape, there is no shortage of tools…
An image of a woman holding a smartphone and tablet outside of the office. Blog article - learn how HOA management companies improved their communication with Pilera.

5 Ways HOA Clients Improved Their Community Messaging with Pilera

Good communication is the foundation of any community's success.…
Release notes: remove file attachments and rich text editor in tickets.

March 15, 2022 Release Notes: Ticket Enhancements

Greetings! This month, we're bringing some imporant ticket…