This month, we’re excited to bring our customers several exciting new features and enhancements, including truly secret ballots with Ballot Bliss, Pilera communication enhancements, and integration updates with Vantaca. Keep reading to learn more about these new features!
New Features
Truly Secret Ballots
Pilera, in partnership with Ballot Bliss, is continually enhancing voting features to improve the customer experience. As more states, such as California and Hawaii, require anonymous voting, communities need an easy way to tally votes while honoring resident privacy. We’ve spoken to many HOA election officials who are struggling to find software that offers secret ballots that are truly secret. That’s why we’ve released a new feature called Truly Secret Ballots, which separates the resident or voter identity from what they voted for. Our enhanced security measures ensure that no one, not even our system, can trace vote choices back to voters.
To further protect voter anonymity, we randomly hide the first several submissions from the results table, until the ballot is archived and the polls are fully closed. The date and time a resident casts a vote have also been removed to avoid traceability. These features improve transparency with the community and reduce the election administrator’s legal risk of exposure to secret ballot data. If you often hear residents asking, “How do I know that you can’t see who I voted for?”, then this feature will make your life a whole lot easier! You’ll give residents the confidence to know their vote is protected while building trust with the community.
See who is and isn’t receiving community announcements
To help our clients improve success with their communications, we’ve upgraded the community announcement preview. This preview now shows you who will and will not get messages based on your segmentation.
This new functionality organizes recipients and non-recipients into a table for easier searching and exporting.
Ballot Enhancements
Partnering with Ballot Bliss, we’ve rolled out several enhancements to improve the user experience:
- Increased security for documents linked within a ballot.
- Streamlined ballot creation by making multi-choice and single-choice questions required by default. Managers have the flexibility to unselect this option if needed, such as for surveys.
- Improved clarity in the Ballot History by changing the term “Unlock” to “Unseal”.
Integration: Bring in Multi-Owner Accounts from Vantaca
We’re excited to announce that you can now seamlessly integrate multi-owner accounts from Vantaca into Pilera! This upgrade allows you to communicate with all owners in a unit, increase resident engagement through the portal, and efficiently manage support and maintenance tickets – all in one place! We are one of the first companies to implement the new API updates from Vantaca.
Other Enhancements:
- We’ve improved the Board of Directors bricklet in the resident and manager portal for a better usability experience.
About Pilera
Pilera Software has been at the forefront of innovation in community association management technology with its association-focused CRM platform. Focusing on relationships over transactions, Pilera’s CRM helps community association managers and boards optimize communications, streamline operations, and enhance overall resident satisfaction, resulting in stronger, more resilient communities and increased client retention for the management company. If you’d like to learn more about how Pilera can help you build strong community relationships, schedule a 15-minute consultation here.
