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2022 Year In Review: Discussion Board & Ticket Enhancements

Greetings and welcome to our 2022 Year in Review!  In this blog post, we’re reflecting on the improvements we’ve made to our property management software and our roadmap for 2023.  As an active software development company, we’re constantly releasing new enhancements and features to simplify our clients’ work every day.   Our clients’ feedback largely […]

New Website Law Impacting Wisconsin Condo Associations

Can your residents easily access important community information such as vendor contracts or financial statements?  Soon, condominium associations managing over 100 units in Wisconsin will be required to provide residents with a password-protected website.  This new website requirement is part of the amendments to the Condominium Ownership Act (Wisconsin 703.20) which goes into effect on […]

Introducing New Postal Mailing Integration with EverView!

As we begin the new year, we’re excited to bring you a new way to communicate with your community!  In this month’s release, we’ll share details about our new Postal Mailing Integration with EverView (formerly Optimal/South Data).   Postal Mailing Integration with EverView Earlier, we introduced a PDF letter generation feature enabling you to create and […]

4 Ways to Boost HOA Management Productivity with Technology

As a community manager, you’re often juggling a lot of tasks and responsibilities.  Managing the day-to-day responsibilities of a community from communicating with residents to dealing with maintenance issues can be stressful and time-consuming.   How do you improve personal productivity to get more time back in your day?  Can your team improve overall productivity without […]

New Message Export + Roundup of Top Communication Features!

Greetings and happy holidays from the Pilera team! Our latest release notes cover a new feature that our clients have been asking for, the Message Export Report.  And, as 2022 comes to a close, we’ve included a roundup of the top Communication features we introduced in the past year!   Message Export Report You asked, and […]

Boost Team Efficiency & Resident Satisfaction with a Client Service Ticketing Solution

As a community manager, keeping up with the daily operations of the community requires you to wear many hats.  You have to enforce community rules, resolve work order issues, and work on any requests that residents and board members send your way. You’re regularly interacting with residents, vendors, board members, and other staff members. When […]

Introducing ComHub365, a Pilera Software company!

Pilera Software is excited to introduce the launch of its brand new company, ComHub365, an automated communication platform for businesses and nonprofits.  As an established leader of property management communications for over 11+ years, Pilera is thrilled to introduce our new company to everyone else! About ComHub365, LLC ComHub365’s mission is to help any business […]

December 2022: Dashboard gets a brand-new look!

In this month’s release, learn about the newly upgraded dashboard for managers, board members, and residents! Upgraded Dashboard The dashboard, which provides managers, board members, and residents with a live snapshot of their tasks and requests, gets a brand-new look!  We’ve made this change to give our clients a more seamless experience in viewing all […]

How to Create an Engaging HOA Newsletter

Do you want to establish a more complete communication channel with your community residents? If yes, the most effective tool for you to do this with a personal touch is creating an email newsletter. But, creating an email newsletter is not as easy as it sounds. Board members and managers often find it intimidating and […]

Tips to Create an HOA Maintenance Checklist

Maintenance is vital to keeping the community safe and providing an enjoyable resident experience, but it can often be difficult to keep track of all the maintenance tasks you need to perform. With other responsibilities that the HOA board is responsible for, like yearly planning, budgeting, keeping up with property care, and auditing, it’s easy […]