As a community manager, staying up-to-date with the latest technology is essential. That way, you can meet board and resident expectations as they evolve. If your team is currently losing time to outdated software or handling tasks in many applications, it is a sign that it is time to change your software. With efficient community […]
As a board member, self-managing a community on your own can be overwhelming. Juggling multiple tasks at once, such as preparing for board meetings, hiring vendors, managing compliance, and addressing resident concerns can be challenging for HOAs without ample resources or outside support. But what if you could offload these repetitive tasks and create more […]
Greetings! We’re back with another exciting new feature this month that many of our customers have been asking for, architectural change request committees! New Architectural Change Request Committee Our clients needed a better way to streamline the review and approval process for architectural change requests. In this month’s release, we’re excited to introduce the new […]
We are thrilled to announce that we have been recognized as a top-rated product by Software Advice in their 2023 FrontRunners Report for the Top Property Management Software category. In the report, Pilera ranks as one of the top property management software companies for its customer service and usability. Frontrunners report evaluates verified end-user reviews, […]
Pilera Software is proud to announce its mention in the flagship reports of Capterra, a free online service that helps organizations find the right software. We are happy to share that Pilera Software is recognized as a Top Performer in the 2023 Capterra Shortlist for Property Management Software. Capterra Shortlist is an independent assessment that […]
Greetings! This month we’ve added two new exciting updates to our ticketing system, so your team can spend less time on repetitive actions and focus more on improving the resident experience. Read on to learn more about these new enhancements! Plus, get a quick recap of the new additions to our ticketing system this year! […]
Greetings! Pilera is thrilled to announce a new partnership with RFP Plus, a collaborative request for proposal software that helps community managers and board members streamline their RFPs! RFP Plus centralizes all of your request for proposal activities, communications with vendors, and documents in one place, making data retention simple. Our main aim with this […]
Greetings, we’re back again this month with some exciting brand-new updates to our communication and ticketing system! Message Inbox Do you often spend a lot of time searching through your emails for a resident or vendor’s response? With our newly released Message Inbox, you can find email responses in just seconds! The new Message Inbox […]
Greetings! Welcome back to the latest edition of our release notes where we share what’s new in Pilera! In this month’s release, we are excited to share some new enhancements that are sure to simplify your client service ticketing workflow. Let’s get started! Ticketing Enhancements 1) Select attachments to email staff, vendors, or residents You […]
Are board members truly satisfied with the level of service provided by your HOA management company? Over the past few years, the expectations of board members have changed drastically. As an HOA management company, the opinion and expectations of the board members should be of high importance to you. In this article, you’ll learn about […]
