One of the most important goals of a community or property management company is to effectively balance resident satisfaction with operational efficiency. As companies continue to invest much time in delivering a good resident experience, they also need ways to measure the efforts undertaken. Take a look at some suggested ways to measure efforts in […]
Note: This manager toolkit article has been updated on May 27, 2021, to encompass more tips on what to do before you send a message in Pilera, as the Communications product has evolved over the years. The Manager Toolkit Blog is an educational series, seasoned with tips within Pilera’s property and HOA management software to […]
Greetings, This month we have added some enhancements to our current community and property management features that improve design, readability, and organization of information. Enhancements: Work Orders The Community Meeting Work Order PDF report now includes a location field detailing where maintenance has been requested. Automated Report Emails Automated email formatting has been improved to […]
Hello everyone, We’re back again to share some new updates to our community management software. We strive to improve upon our existing functionalities to make community management easier for our clients. This month, we’re excited to share our new features and enhancements which include a new report for insurance tracking, work order updates, integration updates […]
Many small and large-sized property management companies have experienced data breaches in the past caused by system vulnerabilities. The cost to contain and fix cybersecurity issues can be enormous. Research from Tech Beacon states that 87% of enterprises require a budget that is 50% more than they currently have allocated for cybersecurity. However, large budgets […]
Last year, Governor Rick Scott signed into law the Florida Condo Law Board Members Transparency Act to improve transparency in condominium associations. Chapter 718, requires that all condominiums managing over 150 units must have a fully functional password-protected website by July 1, 2018. Recent changes to this statute under House Bill 841 extend the deadline […]
Greetings everyone, We’re very excited to share the new updates to Pilera. We continue to create new functionality and improve upon our features to give our clients enhanced and customized experiences as they handle day to day community management operations. This month, our team has developed new functionality to make portfolio management simpler: powerful cross-community […]
Greetings everyone, We’re elated to share our new release with you from the past month. We’ve introduced a new welcome message dashboard to help streamline your process for sending emails to your community members welcoming them into the community and getting started with the resident portal. Additionally, we continue to enhance many of our existing […]
Living in an association comes with many perks, but do you know why residents love it? According to Community Association Institute (CAI), residents enjoy the sense of community and involvement that comes from a managed community. With a little help, a well-run management company can increase community engagement and happiness, creating a culture of trust […]
There’s no time to lose when you’re managing numerous properties or associations. Thus, it’s important to use software that will help managers to gain high-level insight into their portfolios. The software should be flexible and a time-saver, so they can make tough decisions with more ease. Last year, our developers created several new features with […]
