In the past few months’ Manager Toolkit series, you’ve been learning more about how to increase your community outreach through our communications platform. This month, we discuss the new document library and how you can enhance the document management experience for your team members and enable secured access to community members. The features in […]
As the budget season arrives, you will be busy planning the next year’s activities for your HOA or condo communities along with board members and budget committee members. As you evaluate past and current year’s activities and expenses, you feel it’s important to take your community management services a few notches higher level. You think […]
Greetings everyone, We are back with an update on what is new in Pilera’s community and property management software this month. We’ve released a few new enhancements in tickets, work orders, and communications. These new updates will give you better control on the visibility of your tickets and provide residents with more options for language […]
The time for community managers to assist board members in developing the HOA’s budget is fastly approaching. As a community manager, you can assist community board members in the research and creation of a HOA budget draft, which the board and residents would then approve or request changes to. For a board member, enacting fiduciary […]
Greetings, Last month, we have had two very exciting releases. In the August 1st release, you’ve learned about our new document library functionalities, which will help your communities to organize folders and files across your entire portfolio and make sharing files to your residents easier. Along with the document library, we also released enhancements to […]
In part one of the communications series, you learned how to keep your resident data accurate and up to date. In the second part, you explored different ways in which you can communicate relevant information to residents. Now, we focus on how to evaluate and measure all the effort you’ve put into your communications. Let’s […]
Greetings, This month we’re excited to share a new feature and some new enhancements to our community and property management software. Our developers have created a new document library feature which enhances much upon the current document library. Additionally, our enhancements for this month includes notification emails related to work orders, insurance, and communications. Take […]
Last month, you learned how to manage your community’s data effectively and send a welcome message to new residents in Pilera. Specifically, you performed a quality assurance check of your data. You’ve looked at the invalid emails and text numbers report (automatically sent to your inbox). Also, you’ve given the power to residents to update […]
Have you been reviewing the communications sent to your residents in the past few months and found that they aren’t opening emails? Or perhaps, they aren’t reading text messages about ground maintenance and are unpleasantly surprised by the noise? A resident might not be engaged in the community for several reasons. Let’s take a look […]
Communications, when done well, can help your HOA or condominium management company build resident trust and provide a valuable experience to residents. In this blog post, we cover ten planning and organization tips to help you not only manage outreach to residents but EXCEL in it! 1) Perform a frequent communications audit On a regular […]
