Entries by

7 Tips to Create a Powerful Knowledge Base for Your Residential Community

Have you received phone calls to your office from residents constantly asking about the community’s guest policies?  Or, how to obtain another parking sticker?  Reading long, traditional documents may be too difficult or time-consuming compared to the ease of calling the management company.  What if you were to gather all the questions and add answers […]

The Value of a Work Order Management Software for Your Team

Managing residential communities comes with the great responsibility of organizing the abundance of work orders sent your way.  Your ability to keep detailed records and communicate with your community members in a timely manner makes a big difference in maintaining a happy, clean, and safe environment.  In our last blog post, we highlighted five best […]

5 Best Practices to Enhance Your Work Order Lifecycle

The indoor and outdoor environments of residential communities must be maintained on a regular basis to provide a comfortable living experience for your residents, maintain a safe and clean environment on your premises for everyone, be in compliance with regulations, and enhance brand integrity of your community management.  To deliver on those goals, it is […]

5 Ways a Communications Software Can Benefit Your Community Management Company

One increasingly valuable way to organize your communication streams is to invest in a software to implement all aspects of your residential community’s communications plan.  In Part 1 of the communication series, we talked about effective methods for creating a communications plan.  We highlighted the journey of Jackie, a manager of a community management company.  Here, we discuss five […]

Creating a Communications Plan for Managing Your Residential Community

Communications is an incredibly essential part of any business.  When it comes to managing your residential community, you’ll most likely agree that it is a core part of your operations.  Whether you are managing a condo, HOA, or multi-family units, you’ll want to integrate a strong communications process in every key aspect of your business […]