At Pilera Software, our goal is to give our clients a seamless experience managing their daily community tasks every day. As we reflect on the year gone by, it’s been a great one in terms of providing new experiences and functionalities. Additionally, our customers achieved many exciting milestones in the app. We’ve seen impressive growth […]
A successful HOA management company is one that can build positive long-term relationships with its association clients, establish credibility in the industry, and grow over time. Success, however, doesn’t come without planning, seeing the big picture, and attention to details. What does it take to reach the pinnacle of success in your HOA company? In […]
To start the new year, we’ve released some new exciting updates in the resident and board member portal. These updates to the portal include a new home page when logging in and easier-to-use navigation. The new resident and board member portal aims to enhance the resident experience in the portal with visibility to important information […]
Increasing resident engagement is one of the most important functions in community management, yet one of the most challenging. To empower our clients in bringing more engagement to their community and building relationships with new potential communities, we’ve released a new feature called the resident and board member dashboard. What is the new resident and […]
Greetings, We have two new exciting updates as we’ve entered in the new year and decade. These two new features are designed to enhance the resident experience in their community portal. Read on to learn more about these updates and some enhancements and fixes to Pilera’s community management platform this month. New Features Resident Dashboard […]
Serving as a board member for an HOA can often be challenging as they volunteer their time and effort in making the community enjoyable for residents. A board member’s duties entail planning the community budget, obtaining a reserve funds analysis, hiring the right vendors, and working with residents on their home improvement project requests. With […]
Are you wanting to strengthen your competitive position in the property management market or improve staffing decisions internally? Well, now in Pilera, management executives will be able to do all this and more with our new Ticket Analytics Reports! Insights from these reports can facilitate decisions on daily operations, customer retention, and new customer acquisition […]
Greetings everyone! In this month’s release, we’re excited to announce a brand new report that will provide high-level analytics on various management operations. We’ve also released several enhancements from Architectural Change Requests to the Event Calendar. Without further ado, let’s dive into the updates! New Features: Ticket Analytics Report The new ticket report provides high-level […]
The success of an HOA community relies on elected board members and their appointed management company to work together in carrying out decisions that are in the best interest of residents – from facilitating their use of community resources to maintaining or increasing their property values. Oftentimes, in performing these duties, community managers and board […]
*This blog post was updated in January 2024, to provide new information on how Pilera’s communication tool can help communities formulate their emergency communication plans. As we continue to weather the winter season, it is important to stay in touch with your residents. Letting residents know about mandatory car removals, blocked areas or streets, or […]
