What is a Knowledge Base? A knowledge base can also be known as a Support Center or a FAQ (Frequently asked questions) page. Managers answer common questions they receive and add it to the knowledge base. Anytime someone has a question they can first review the Knowledge base without ever having to call your office. […]
There’s no question that going green has a positive impact on the environment as a whole. But, as those who prefer organic food over regular know well, it doesn’t come cheap. Making changes that benefit the earth might not be so beneficial to the HOA’s financial accounts. There’s also the question of what “going green” […]
Selling a condo isn’t a simple process, and a homeowners’ association can make it more difficult. Read up on these common roadblocks so that you can make sure you don’t stand in the way of any of your residents making a sale. Once a condo is in escrow, the HOA or property management company will […]
These days, cameras are everywhere. On the street, in parking lots, in our phones, in businesses, in drones … the list is endless. Chances are if you’re doing something anywhere but inside your own home, you’re being recorded. Cameras are hailed as deterrent to crime and condemned as invaders of privacy. So should you consider […]
A condo building has a board of directors that runs the property. Its members are elected and it runs the condo’s homeowners association. The board members have a lot of responsibilities that include collecting and managing HOA fees, handling legal issues, developing and enforcing rules and regulations for the building, maintaining the property, and regularly […]
In addition to any other documents that an HOA feels are important, there are three that form the foundation for any association: the Articles of Incorporation; the Bylaws; and the Covenants, Conditions & Restrictions. These three documents are the ones you should give the greatest consideration when the time comes to update and/or amend your […]
February is here, and although the cold tends to keep most residents indoors, they’re likely feeling the beginning of spring fever. And so should your homeowner’s association. Start creating your spring to-do list now so that when all the snow melts and the weather warms up, you’ll be able to get started on spring cleaning […]
Hello Valued Pilera Customer: We are starting 2016 strong with many new features including online forms and automated reports. Keep reading to get the full details! Online forms are the future! You can visit our promotional page for some more details. Click here Create forms, surveys, elections, and more! Pilera pre-fills select fields so the […]
Any homeowners’ association board that has been around for any length of time has undoubtedly had some sort of turnover. Some HOA bylaws are set up to limit terms that board members can serve. In other instances, members decide that it’s time for them to step down, or they move on from the place of […]
Dear Valued Pilera Customer: Here is your release notes and updates for this month. Resident registration is easier than ever! Now when residents go to the Pilera registration page they can search for communities by the name and state. Keep residents and board members informed with new restrictions For HOA communities: Documents can now […]
