They say the key to any good relationship is communication. So how do you maintain a good relationship with your residents? Communicate better in 2016!
One of the simplest ways to do this is to create a newsletter. The newsletter can include community updates, project plans and schedules, or even fun updates about residents to help neighbors get to know each other better. These newsletters can be printed and put in mailboxes, or they can be sent via email.
An up-to-date and functioning website is another way to communicate with residents. You can include the same information that you put into your newsletter, or expand it to include a calendar with community events or other information tenants might need.
A private portal to an association website is also a good idea. You can upload board meeting schedules and notes, contact info of board members, or other pertinent information that board members need to stay on the same page.
Keep in mind that if you do start down a path to better communication, unless you have a property management company, these tasks will be the responsibility of the board. So hire a management company or put a plan in place for your board to communicate effectively and consistently. Now get talking!
Pilera is a best-of-class, easy-to-use, comprehensive online property management solution for apartments, condos, and associations. Pilera provides the easiest, most comprehensive data management capability available to property managers, leasing agents, boards of directors, and back-office personnel. Quickly and easily access whatever you need, whenever you need it, from wherever you need to be with office or mobile phone connectivity. You are never out of touch. Act on the document/information accessed from the office or “on-the-road” with Pilera-supported mobile capability. Contact us today!